Customer Service Representative

19 hours ago


Aberdeen, Aberdeen City, United Kingdom Mainstay IT Full time

As a Customer Service Representative at our company, you will be responsible for providing top-notch support to our customers via phone, email, and chat. Your goal will be to resolve their queries and issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries in a friendly and courteous manner
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide product information and recommendations to customers
  • Work collaboratively with internal teams to resolve complex customer issues

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in customer service software and tools


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