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Sales Order Coordinator

2 months ago

Ashby de la Zouch, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

About the Role:

Macildowie Recruitment and Retention is seeking a highly skilled Sales Order Processor to join our team. As a Sales Order Processor, you will play a critical role in ensuring the company's high service standard is maintained.

Key Responsibilities:

  • Accurately and speedily process orders/enquiries from both existing and prospective customers.
  • Communicate effectively with all internal departments to reach a common end goal.
  • Demonstrate proactive communication skills with customers, via phone or email.
  • Receive incoming phone calls into the office from customers and Area Sales Reps to gain information needed to process orders accurately.
  • Attend meetings, company events, and training sessions as required.
  • Deal with customer queries and issues.
  • Liaise with dispatch and keep customers updated on orders.

Requirements:

  • Must have excellent computer skills.
  • A strong knowledge of Salesforce or similar software and a knowledge of CRM systems would be an advantage.
  • Demonstrate a 'Can-Do' attitude and have experience of working in a team environment where communication is key.
  • Being driven by numbers has a huge advantage in this role.
  • The person should be very comfortable on the telephone and an exceptional communicator both with colleagues and also the customer base, showing excellent problem-solving skills to see the job through to the end.
  • Possess the ability to work to pressurized timescales.

About Us:

Macildowie Recruitment and Retention is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers.