Community Survey Specialist

3 weeks ago

Chelmsford, Essex, United Kingdom Office for National Statistics Full time

Position Overview

Are you seeking a role that offers flexible working hours, the chance to engage with diverse individuals, and the opportunity to positively influence your local community?

The Office for National Statistics (ONS) stands as the UK's foremost provider of official statistics, encompassing a wide array of essential economic, social, and demographic subjects. This includes tracking shifts in the UK economy's value, estimating the population's size and characteristics, and offering indicators related to price inflation, employment, earnings, crime, and migration.

The Operational Delivery Profession (ODP) represents the largest sector within the Civil Service, with over 200,000 members engaged in various operational roles across government. These professionals deliver vital services that support and safeguard UK citizens both domestically and internationally, contributing to making ONS an exceptional workplace.

As a member of ODP, you will benefit from numerous learning and development opportunities, career pathways, and resources designed to enhance your skills and advance your career. This is an exciting chance to join a contemporary, innovative, and inclusive Civil Service profession that is central to public service delivery.

Role Responsibilities

This position presents a unique opportunity to join our team as a Field Interviewer for the Office for National Statistics. In this capacity, you will conduct official surveys that help inform the Government about the nation's status.

Your responsibilities will include visiting selected addresses to gather household contact information and encouraging residents to complete surveys online or via telephone, as well as conducting interviews in their homes.

This role allows for home-based work, with a requirement to operate within a 40-mile radius of your designated area. It is essential to consider your ability to travel and complete your duties within your contracted hours based on your home location.

We offer flexible working hours designed to accommodate both your needs and those of the organization. You will be employed on an annualized contract of 1144 hours, which is approximately equivalent to 22 hours per week.

To ensure comprehensive outreach, interviews will be conducted between 09:00 and 20:00, with potential administrative and travel tasks outside these hours.

Interviewers are expected to work across mornings, afternoons, and evenings, with a commitment to working Monday through Saturday, including Saturdays when necessary.

Candidate Profile

We are looking for individuals with a friendly and approachable demeanor, who possess the confidence to engage with a diverse range of people, whether in person or over the phone. Excellent communication skills are essential to represent ONS effectively and to encourage participation in our surveys.

You will be responsible for organizing and managing your workload, with full training and support provided to assist you in this role.

Key Requirements

  • Ability to transport and carry equipment such as a laptop and survey materials, and navigate between addresses.
  • Work within approximately 40 miles of the advertised location.
  • Conduct interviews between 09:00 and 20:00, with flexibility to work on Saturdays as needed.
  • Experience using a laptop and smartphone.
  • Self-motivated and disciplined, able to work independently.
  • Excellent verbal communication skills and a passion for meeting and engaging with people.

Essential Qualifications

  • Compliance with UK immigration requirements and Civil Service eligibility rules.
  • Successful completion of a Disclosure and Barring Service Check.
  • Possession of a full valid UK Driving License.
  • Access to a vehicle for work-related purposes.
  • Proof of identity and a reliable broadband internet connection at home.

Benefits

In addition to a competitive salary, the Office for National Statistics contributes towards your membership in the Civil Service Defined Benefit Pension scheme. As part of the Civil Service, we offer a range of key benefits and unique offerings to support our valued colleagues.

Commitment to Inclusion

At ONS, we strive to attract the best talent from a diverse pool and are proud to be an inclusive employer. We are committed to ensuring fair treatment for all candidates throughout the recruitment process.

If you require any reasonable adjustments during the application process, please reach out to our recruitment team for assistance.

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