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Customer Experience Specialist
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Champion Customer Care: Log, manage, and chase warranty callouts with precision.
- Collaborate and Communicate: Work closely with the Heavy Equipment team to resolve issues swiftly and courteously.
- Drive Service Excellence: Ensure timely quotes, manage collections, and keep customer portals updated.
- Be the Go-To Expert: Answer queries with confidence and efficiency, supporting both customers and internal teams.
- Detail-Oriented Dynamo: Your meticulous nature ensures nothing slips through the cracks.
- Team Player Extraordinaire: You work well with others, sharing resources and contributing to team success.
- Communication Pro: Clear, concise, and customer-friendly - that's your style.
- Tech-Savvy: Proficiency in MS Office and a polished telephone manner.
Source4 Personnel Solutions is a dynamic and expanding organization that values its employees and strives to provide a supportive and inclusive work environment. We offer a range of benefits and opportunities for growth and development.
