Hospitality Operations Manager

3 weeks ago


Newport, United Kingdom Mercure Newport Full time

About Us

Mercure Newport is part of the esteemed Aimbridge Hospitality EMEA, a leading entity in the global hospitality sector, managing a diverse portfolio of over 1,600 hotels and resorts worldwide. Our partnerships include renowned brands such as Hilton, Accor, Marriott, and IHG, alongside a variety of independent establishments.

What We Offer

Joining our team comes with a range of benefits designed to enhance your work-life balance:

  • Exclusive hotel discounts across our portfolio, including staff rates and up to 50% off on food, beverages, and spa services.
  • Wagestream allows you to access up to 40% of your earned pay and set up automatic savings for your financial health.
  • 24/7 access to our employee assistance program for support whenever you need it.
  • Career and lifestyle breaks to accommodate significant life events.
  • Volunteer days, offering up to two days per year to contribute to a charity of your choice.
  • Company sick pay to provide peace of mind during challenging times.
  • A minimum of 30 days of holiday to recharge.
  • Complimentary meals during your shifts.
  • Competitive starting salary above the national minimum wage.
  • Flexible working arrangements to suit your lifestyle.

Your Role

As the Bar and Restaurant Manager, you will oversee all facets of the restaurant team and manage events within the hotel. Your focus will be on maintaining exceptional service standards, ensuring guest satisfaction, and fostering a work environment that aligns with our core values.

Located in the heart of Newport, you will collaborate with a dedicated team of professionals who understand that excellence does not require constant work but rather a balanced approach.

What We Seek

The ideal candidate will demonstrate outstanding leadership and organizational capabilities. Experience in a supervisory role within a Food and Beverage department is essential. Strong people management skills, along with inventory management expertise and a solid understanding of food safety protocols, are critical for success in this position.

Embark on Your Journey

At Aimbridge, we value our people as the cornerstone of our success. As a global leader, we are dedicated to reflecting our diverse community and empowering everyone to reach their full potential.



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