Guest Services Associate

2 months ago


Newbury, West Berkshire, United Kingdom whitbread Full time

We are excited to announce an opportunity at our Premier Inn locations. This role offers 30-35 hours per week, with competitive hourly pay.

Guest Services Associate – Premier Inn

Join us as a Guest Services Associate at Premier Inn. As the welcoming face of our establishment, your engaging personality and exceptional customer service skills will create a warm atmosphere for our guests. From the moment they arrive, you will ensure they feel at home—whether it’s crafting a delightful cocktail, serving delicious meals, or collaborating with the housekeeping team to maintain our high standards.

PAY RATE:
Competitive hourly wage

CONTRACT TYPE:
Permanent employment – we prioritize stability over zero-hour contracts

HOURS:
30-32 hours per week across 5 days – enjoy guaranteed hours to organize your schedule

Weekend shifts included

or

35 hours per week across 5 days

including weekend breakfast and evening shifts

LOCATION:
Premier Inn, Newbury

Why you will appreciate working with us:

  • Comprehensive Training: We provide a supportive environment and user-friendly systems to ease your transition into the role, along with clear pathways for career advancement.
  • Employee Benefits Card: Enjoy significant discounts on Premier Inn accommodations and meals at all Whitbread restaurants.
  • Pension and Savings Plans: Access to a company pension scheme and a save-as-you-earn program.
  • Discounts: Benefit from savings on shopping, utility bills, travel, cinema outings, groceries, and more.
  • Complimentary Breakfast: Indulge in a free Premier Inn breakfast for two upon joining.

Your Responsibilities:
As a Guest Services Associate at Premier Inn, leverage your enthusiasm for customer service to enhance guest experiences. Become part of the UK's leading hospitality group, Whitbread.

We believe in the uniqueness of every individual and advocate for an inclusive workplace that values diversity. We welcome applications from all backgrounds and situations.

We particularly encourage applications from under-represented groups, including women, ethnic minorities, individuals with disabilities, and members of the LGBTQIA+ community. We are committed to supporting workplace adjustments, part-time, and flexible working arrangements whenever possible.

Job Reference:
Advertised:



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