Current jobs related to Service Desk Support Specialist - London, Greater London - Nando's UK & IRE

  • Service Desk Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom N Consulting Ltd Full time

    Job Title: Service Desk Support SpecialistLocation: Birmingham, UKDuration: ContractJob Type: OnsiteWe are seeking a skilled Service Desk Support Specialist to join our team at N Consulting Ltd. As a Service Desk Support Specialist, you will be responsible for providing technical support to our clients via phone, email, and remote desktop.Key...

  • Service Desk Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom VIQU Limited Full time

    Service Desk Support SpecialistVIQU Limited is seeking a skilled Service Desk Support Specialist to provide 1st and 2nd Line BAU Support to a large user base.The successful candidate will join a busy team, providing both remote and onsite support, with a requirement to be onsite in Central London 5 days per week.Key Responsibilities:Provide 1st and 2nd Line...

  • Service Desk Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom N Consulting Ltd Full time

    Job Title: Service Desk Support SpecialistLocation: Birmingham, UKDuration: ContractJob Type: OnsiteWe are seeking a skilled Service Desk Support Specialist to join our team at N Consulting Ltd. As a Service Desk Support Specialist, you will be responsible for providing technical support to our clients, resolving technical issues, and ensuring excellent...

  • Service Desk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom N Consulting Ltd Full time

    Job Title: Service Desk Support SpecialistLocation: Birmingham, UKDuration: ContractJob Type: OnsiteWe are seeking a skilled Service Desk Support Specialist to join our team at N Consulting Ltd. As a Service Desk Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key...

  • Service Desk Support Specialist

    1 week ago

    London, Greater London, United Kingdom Zenzero Full time

    Service Desk Support Specialist RoleThe Service Desk Support Specialist plays a pivotal role in ensuring seamless delivery of service desk support to clients. This position demands exceptional standards of support to customers, encompassing a diverse range of products, services, and platforms. By working closely with the Lifecycle Coordinator(s) and Service...

  • Service Desk Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom Stroke Association Full time

    We are seeking a skilled Service Desk Support Specialist to join our team. As a key member of our Infrastructure and Service Desk, you will be responsible for providing technical support and resolving IT incidents and service requests.Main Responsibilities:Provide technical support to internal customers for 1st & 2nd line incidents.Resolve IT incidents and...

  • Service Desk Specialist

    3 weeks ago

    London, Greater London, United Kingdom Fitch Solutions Full time

    Service Desk SpecialistFitch Solutions is seeking a skilled Service Desk Specialist to join our London-based team.The Service Desk is a fast-paced environment that provides IT support to over 5,500 users globally.Key Responsibilities:Provide high-quality support by answering calls and tickets directed to the Global Service DeskRespond to and resolve requests...

  • Service Desk Specialist

    4 weeks ago

    London, Greater London, United Kingdom Fitch Solutions Full time

    Service Desk SpecialistFitch Solutions is seeking a skilled Service Desk Specialist to join our team in London.The Service Desk is a fast-paced and diverse team that provides IT support to over 5,500 users globally.What We Offer:Opportunities for growth and development in a dynamic and exciting environment.A high-achieving team with a strong focus on...

  • IT Service Desk Manager

    4 weeks ago

    London, Greater London, United Kingdom Education Support Professionals Ltd Full time

    IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...

  • IT Service Desk Manager

    4 weeks ago

    London, Greater London, United Kingdom Education Support Professionals Ltd Full time

    IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...

  • IT Service Desk Manager

    4 weeks ago

    London, Greater London, United Kingdom Education Support Professionals Ltd Full time

    IT Service Desk ManagerWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd.The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimise service...

  • IT Service Desk Manager

    4 weeks ago

    London, Greater London, United Kingdom Education Support Professionals Ltd Full time

    IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of our service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...

  • IT Service Desk Manager

    4 weeks ago

    London, Greater London, United Kingdom Education Support Professionals Ltd Full time

    IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of our service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...

  • Service Desk Support Specialist

    1 month ago

    London, Greater London, United Kingdom VIQU Limited Full time

    Service Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract. The successful candidate will be responsible for handling service desk issues via telephone or email, providing day-to-day IT support to the business.The ideal candidate will have recent IT Service Desk experience, with a...

  • Service Desk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Pioneer Search Full time

    Service Desk Support SpecialistWe are seeking an experienced Desktop Support engineer to join our high-performing team in the City of London. The successful candidate will provide 1st and 2nd line support to users across all levels of seniority, with a focus on delivering exceptional service in a fast-paced environment.Key Responsibilities:Provide support...

  • Service Desk Support Specialist

    2 months ago

    London, Greater London, United Kingdom VIQU Limited Full time

    Service Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract. The successful candidate will be responsible for handling service desk issues via telephone or email, providing day-to-day IT support to the business.The ideal candidate will have recent IT Service Desk experience, with a...

  • Service Desk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom VIQU Limited Full time

    Service Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract. The successful candidate will be responsible for handling service desk issues via telephone or email, providing day-to-day IT support to the business.The ideal candidate will have recent IT Service Desk experience, with a...

  • Service Desk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom VIQU Limited Full time

    Service Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract. The successful candidate will be responsible for handling service desk issues via telephone or email, providing day-to-day IT support to the business.The ideal candidate will have recent IT Service Desk experience, with a...

  • Service Desk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom VIQU Limited Full time

    Service Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract. The successful candidate will be responsible for handling service desk issues via telephone or email, providing day-to-day IT support to the business.The ideal candidate will have recent IT Service Desk experience, with a...

  • Service Desk Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom VIQU Limited Full time

    Service Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract. The successful candidate will be responsible for handling service desk issues via telephone or email, providing day-to-day IT support to the business.The ideal candidate will have recent IT Service Desk experience, with a...

Service Desk Support Specialist

2 months ago

London, Greater London, United Kingdom Nando's UK & IRE Full time
Job Title: Service Desk Analyst

About the Role:

We are seeking a highly skilled and motivated Service Desk Analyst to join our team at Nando's UK & IRE. As a Service Desk Analyst, you will be responsible for delivering exceptional customer service and technical support to our users.

Key Responsibilities:

  • Log and resolve incidents and requests in a timely and effective manner
  • Collect and note triage information, and escalate issues when necessary
  • Perform hands-on fixes at desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications
  • Ensure restaurant hardware and software is investigated, troubleshoot, and resolved promptly
  • Manage new starters and leavers processes to ensure compliance objectives are met
  • Deliver tech inductions to new CS starters and provide technical training to users as needed

Requirements:

  • 18+ months Service Desk experience in a fast-paced environment
  • Understanding of ITIL practices
  • Experience with ticketing software (ITSM tool)
  • Strong technical skills, including software installation, patching, and upgrades
  • Excellent customer service and communication skills
  • Ability to work in a high-pressure environment and prioritize tasks effectively

What We Offer:

Nando's UK & IRE offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing exceptional customer service and technical support to our users.