Service Operations Manager

2 months ago


Leeds, Leeds, United Kingdom Finning Full time

Company: Finning (UK)

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
As a Service Operations Manager, you will be responsible for leading a team of engineers to ensure outstanding customer satisfaction. Your role will involve effectively managing resources to meet client requirements while upholding a superior standard of service delivery.


Key Responsibilities:
1. Oversee daily operations of the service team.
2. Ensure efficient resource allocation to meet customer demands.
3. Maintain high levels of service quality and customer satisfaction.
4. Collaborate with other departments to enhance service delivery.
5. Provide training and support to team members to foster professional growth.


Finning is recognized as the largest Caterpillar dealership globally, specializing in Heavy Equipment, and is committed to delivering exceptional service to its clients.

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