Current jobs related to Executive Lounge Training Supervisor - Manchester - Aspire Airport Lounges

  • Store Supervisor

    4 months ago

    Manchester, United Kingdom Lounge Underwear Ltd Full time

    **Role**: Store Supervisor **Location**: Trafford, Manchester **Hours**: Part-time The Lounge team is growing, we're looking for an experienced Store Supervisor to work as part of the team in our store based in Manchester, Trafford. We're after someone who is passionate about customer service and wants to support us in bringing Lounge to real life! This...

  • Store Supervisor

    4 months ago

    Manchester, United Kingdom Lounge Underwear Ltd Full time

    **Role**: Store Supervisor **Location**: Manchester (Trafford Centre) The Lounge team is growing, we're looking for an experienced Store Supervisor to work as part of the team in our first ever store based in Manchester (Trafford Centre). We're after someone who is passionate about customer service and wants to support us in bringing Lounge to real...

  • Executive Lounge Host/hostess

    5 months ago

    Manchester, United Kingdom Hilton Full time

    Executive Lounge Host/Hostess (Casual) **Career opportunities with a side of good times!** **WELCOME TO A WORLD OF FLEXIBILITY**: - **Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you...

  • Store Assistant

    5 months ago

    Manchester, United Kingdom Lounge Underwear Ltd Full time

    **Role**: Store Assistant **Location**: Manchester (Trafford Centre) The Lounge team is growing, we're looking for a Store assistants to work as part of the team in one of our first ever stores based in Manchester (Trafford Centre). We're after someone who is passionate about customer service and wants to support us in bringing Lounge to real...

  • Housekeeper - Aspire Executive Lounges

    4 weeks ago

    Manchester, United Kingdom Aspire Airport Lounges Full time

    Job SummaryThe Housekeeper plays a vital role in ensuring the cleanliness and hygiene of our lounges, providing an exceptional experience for our guests.Key ResponsibilitiesMaintain a clean and tidy environment for guests, adhering to high standards of cleanliness and hygiene.Ensure washroom facilities are clean and well-stocked, with a focus on maintaining...

  • Housekeeper - Aspire Executive Lounges

    4 weeks ago

    Manchester, United Kingdom Aspire Airport Lounges Full time

    Job SummaryThe Housekeeper plays a vital role in ensuring the cleanliness and hygiene of our lounges, providing an exceptional experience for our guests.Key ResponsibilitiesMaintain a clean and tidy environment for guests, adhering to high standards of cleanliness and hygiene.Ensure washroom facilities are clean and well-stocked, with a focus on maintaining...

  • Lounge Cleaner

    5 months ago

    Manchester, United Kingdom Sodexo Full time

    **Job Introduction** As a Lounge Assistant at Sodexo **Emirates Lounge Manchester airport**, you are also a hygiene hero and planet protector! You will deliver a high-quality cleaning service to create a safe and healthy environment. Your passion for cleaning has a positive impact for those around you. Join Sodexo and be part of something greater. You...

  • Lounge Cleaner

    5 months ago

    Manchester, United Kingdom Sodexo Full time

    **Job Introduction** As a Lounge Assistant at Sodexo **Emirates Lounge Manchester airport**, you are also a hygiene hero and planet protector! You will deliver a high-quality cleaning service to create a safe and healthy environment. Your passion for cleaning has a positive impact for those around you. Join Sodexo and be part of something greater. You...

  • Lounge Cleaner

    5 months ago

    Manchester, United Kingdom Sodexo Full time

    **Job Introduction** As a Lounge Assistant at Sodexo **Emirates Lounge Manchester airport**, you are also a hygiene hero and planet protector! You will deliver a high-quality cleaning service to create a safe and healthy environment. Your passion for cleaning has a positive impact for those around you. Join Sodexo and be part of something greater. You...

  • Lounge Cleaner

    5 months ago

    Manchester, United Kingdom Sodexo Full time

    **Job Introduction** As a Lounge Assistant at Sodexo **Emirates Lounge Manchester airport**, you are also a hygiene hero and planet protector! You will deliver a high-quality cleaning service to create a safe and healthy environment. Your passion for cleaning has a positive impact for those around you. Join Sodexo and be part of something greater. You...

  • Kitchen Team Member

    5 months ago

    Manchester, United Kingdom English Lounge Full time

    **Location: English Lounge Manchester** Are you a Kitchen Team Member looking for your next challenge, or a Kitchen Porter who is ready to take the next step? **Do you have** - _A passion for Hospitality _ - _A willingness to learn new skills everyday _ - _A Keen eye for detail _ - _The ability to assist the Head Chef with orders, stock taking, food...

  • Front of House Team Leader

    5 months ago

    Manchester, United Kingdom English Lounge Full time

    **Location: English Lounge Manchester** We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience. **Can you** - _Support, coach and mentor your team_ - _Support the management team and work together to create and deliver your vision_ - _Ensure standards and compliance...

  • Training Team Leader

    4 weeks ago

    Manchester, United Kingdom Swissport Full time

    Job SummaryThe Executive Lounge Training Team Leader plays a pivotal role in ensuring the highest standards of hospitality and customer service within the Swissport lounge network. Reporting jointly to the General Manager and Senior Regional Training Officer, this position is responsible for executing the lounge training function, from classroom-based theory...

  • Training Team Leader

    4 weeks ago

    Manchester, United Kingdom Swissport Full time

    Job SummaryThe Executive Lounge Training Team Leader plays a pivotal role in ensuring the highest standards of hospitality and customer service within the Swissport lounge network. Reporting jointly to the General Manager and Senior Regional Training Officer, this position is responsible for executing the lounge training function, from classroom-based theory...

  • Part-time Dental Hygienist

    4 months ago

    Manchester, United Kingdom Gartside Street Dental Lounge Full time

    Job Position: Dental Hygienist Location: Gartside Street Dental Lounge Employment Type: Part-Time Our Smile Squad! Are you passionate about creating brighter, healthier smiles? We're on the lookout for a talented Dental Hygienist to join our dynamic team at Gartside Street Dental Lounge! Why Gartside Street Dental Lounge? A Friendly Atmosphere: Join a...

  • Bar Supervisor

    5 months ago

    Manchester, United Kingdom Hilton Full time

    Hilton Manchester Deansgate Hotel, located in the centre of the city is housed in the iconic 47-story Beetham Tower. With stunning views across the Manchester skyline, this modern hotel features 279 spacious rooms with floor-to-ceiling windows, a luxury spa, a contemporary 'Podium' restaurant, and the famous Cloud 23 Sky bar and executive lounge which offers...

  • Airport Lounge Host, Manchester Airport

    5 months ago

    Manchester Airport, United Kingdom Verve People Manchester Full time

    **Career change. Extra cash. Flexible Working. New Challenge.** **If you’re looking for any of these, have you considered a role in an airport???** Verve People are a leading Hospitality Agency based around the UK. We specialise in providing trained and professional staff to Manchester, Stansted and East Midlands airports. We are looking for customer...

  • Training Coordinator

    5 months ago

    Manchester, United Kingdom Tokyo Industries - Impossible MCR Full time

    Join our vibrant and dynamic team at Impossible Manchester, In the heart of Manchester City Centre lies an immersive night-club with a cocktail bar, restaurant and gin bar. In total we hold 6 bars, 4 rooms and 3 floors of excitement. We are seeking an enthusiastic and experienced Senior Supervisor to join our team and inspire the next generation of skilled...

  • Paid Media Executive Apprentice

    5 months ago

    Manchester, United Kingdom ESTIO TRAINING Full time

    Salford - Posted 3 hours ago **CandidSky** **Level 3 Multi-Channel Marketer**: **Company - CandidSky** **Full Address - Conavon Court, 12 Blackfriars St, Manchester, Salford M3 5BQ** **Weekly Hours Worked - Monday - Friday 8:00 - 16:00** **Salary - £12,000 will be £12,480 1st of April (no experience) 1 year of experience (£18,000-£22,000)** **About...

  • Supervisor, Manufacturing

    4 months ago

    Manchester, United Kingdom Hologic Full time

    **Role: Warehouse Supervisor** **Department: Manufacturing** **Location: Manchester (M23)** **Permanent** Here at Hologic, it is our purpose to enable healthier lives everywhere, every day. We are driven by our passion to become the global champion for women’s health. We achieve this by fulfilling our promise to bring The Science of Sure to...

Executive Lounge Training Supervisor

2 months ago

Manchester, United Kingdom Aspire Airport Lounges Full time
Position Overview

Are you eager to be part of a dynamic and rapidly expanding sector within Travel & Hospitality?

If you are passionate about providing exceptional guest experiences, leading hospitality teams, and enjoy engaging with new individuals daily, this position is tailored for you.

We are Aspire Executive Lounges, a leader in the hospitality industry with over 35 years of award-winning experience. As Europe’s largest brand of executive lounges, we cater to over 5 million customers annually across 80 lounges, averaging more than 14,000 guests each day.

Our mission is to deliver remarkable customer experiences, adding elegance to everyday travel while fulfilling our commitment to 'the perfect start'.

We are on the lookout for candidates to join our esteemed team of hospitality professionals, continually enhancing the Aspire Executive Lounge experience to achieve our goal of being the premier lounge provider globally.

Role Summary: The Executive Lounge Training Supervisor will report to both the General Manager and Senior Regional Training Officer, playing a pivotal role in supporting the local lounge team by overseeing the training function. This includes conducting classroom-based theory inductions for new hires and facilitating practical training in the lounge environment. As a senior leader within the lounge, you will ensure that each team member meets and exceeds guest expectations by adhering to our training, safety, and hygiene protocols. Collaborating with the Lounge Regional Training structure, you will guarantee compliance with all mandatory and regulatory training requirements, ensuring that records are thoroughly auditable.

Key Responsibilities
  • Deliver both classroom and on-the-job training in alignment with global and local standards.
  • Coach, mentor, and develop both new and existing employees, providing constructive feedback to enhance performance and behavior.
  • Lead by example, serving as a role model for staff and addressing poor performance and misconduct promptly.
  • Induct new employees into the organization.
  • Continuously assess employee performance to ensure competence and confidence in their specific roles.
  • Ensure adherence to company standards and policies.
  • Maintain compliance within your lounge, ensuring recurrent training is current.
  • Regularly communicate with the Senior Regional Training Officer to address training needs within your lounge.
  • Update the training database to reflect compliance accurately.
  • Assist with coverage for team leaders and other related roster needs as necessary.
  • Provide daily professional leadership to the lounge team, ensuring the highest standards of health and safety, quality, customer service, and security are upheld.
  • Proactively support operations to maximize effectiveness, including championing service, dietary, and allergen information.
  • Take personal responsibility to ensure that the team consistently delivers high-quality service, minimizing health and safety incidents.
  • Engage in effective communication and collaboration to motivate others.
Essential Skills:
  • Ability to communicate clearly to help staff understand the company's strategy and objectives.
  • Capable of building positive and trusting relationships.
  • Foster a culture of ideas to empower teams to maintain agility.
  • Encourage flexibility and adaptability to facilitate contingency planning.
  • Provide feedback on operational results to ensure service standards are consistently met.
Key Performance Indicators:
  • Health & Safety Compliance
  • Customer and Employee Satisfaction Levels
  • Training Compliance Rates
  • Cost Control of Labor and Sales
Qualifications and Competencies
  • Experience in the aviation sector, preferably in an operational capacity.
  • Willingness to work various shifts, including days, evenings, nights, weekends, and holidays.
  • Prepared to undertake iLead and Level 3 training qualifications post-appointment.
  • Fluent in spoken and written English; additional languages are advantageous.
  • A strong desire to lead and develop teams and individual team members.
  • Ability to travel as needed within the lounge network.
The responsibilities outlined are not exhaustive and may vary based on location and customer requirements.

Benefits:
  • Complimentary parking while at work.
  • Industry-recognized food safety training and qualifications.
  • Access to professional development opportunities through the Aspire Hospitality Academy.
  • Comprehensive employee recognition program.
  • Supervisory training provided.
  • Free meals and soft drinks during shifts.
  • Uniforms supplied.
  • Pension scheme with self-contribution options.
  • 24-hour employee assistance program.
  • Discounted retail options, varying by location.
  • Discounted access to the Aspire lounge network for family and friends.