Administrative Assistant
3 weeks ago
Job Overview
Coventry & Warwickshire Partnership NHS Trust is seeking a dedicated individual with outstanding organizational, communication, and secretarial skills to become a vital member of our administrative team. This full-time position requires the successful candidate to work standard office hours from Monday to Friday.
Key Responsibilities
The selected candidate will be integral to the administrative team, providing comprehensive support to both clinicians and management. Responsibilities include:
- Facilitating efficient administrative processes within the Adult Neurodevelopmental project.
- Overseeing the daily tasks of junior administrative staff, ensuring smooth operations.
- Promoting standardized administrative practices across the Trust to enhance service delivery.
- Building and maintaining effective working relationships with colleagues and stakeholders.
We are looking for individuals who embrace change and are committed to service improvement while being approachable and adaptable in their work.
About Coventry and Warwickshire Partnership Trust
Our Trust offers a comprehensive range of physical, mental health, and learning disability services to a diverse population across multiple locations. We serve over one million residents and manage a high volume of patient interactions daily.
Our services have received commendations for quality and compassion, reflecting our commitment to excellence in care.
Job Duties
The role entails:
- Providing high-quality administrative support, including minute-taking during meetings.
- Managing sensitive inquiries with discretion and confidentiality.
- Utilizing IT skills effectively, particularly in Microsoft Office applications.
- Prioritizing and managing multiple tasks efficiently.
Candidate Profile
Experience
Essential:
- Proven experience in a busy office or customer service environment.
Skills and Knowledge
Essential:
- Exceptional written communication and customer service skills.
- Proficient in IT and advanced keyboard skills.
- Ability to prioritize workloads and work independently as well as part of a team.
- Familiarity with office procedures and the ability to transcribe meeting notes promptly.
Qualifications
Essential:
- Good General Education (e.g., GCSE English and Maths A-C).
- QCF Business Administration Level 2.
- QCF Customer Service Level 2.
Additional Requirements
Essential:
- Willingness to travel to various sites as needed.
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