Lead Operations Strategist

4 weeks ago


Gillingham, Kent, United Kingdom Northreach Full time
Position Overview

Northreach is a trailblazing financial organization committed to empowering individuals in their journey towards a more secure financial future. With cutting-edge solutions designed to assist clients in borrowing, saving, and managing their finances, we aim to enhance community support at every stage.

Are you prepared to elevate your analytical expertise?

Become a vital member of an innovative team where creativity intersects with strategic planning. As a Lead Operations Strategist, you will be instrumental in defining the future of our customer operations across various product lines, with a significant emphasis on collections methodologies.

Your Responsibilities:

  • Strategic Leadership: Spearhead the development and execution of forward-thinking strategies. Conduct A/B testing, evaluate performance metrics, and uphold best practices in essential commercial operations.
  • Stakeholder Collaboration: Navigate expectations and shape outcomes through persuasive presentations, applied research, and detailed business analyses.
  • Agile Implementation: Balance analytical, tactical, and operational demands. Adjust promptly to shifting priorities and project requirements.
  • Team Leadership & Development: Assist in daily team oversight, effectively delegate responsibilities, and mentor junior analysts to foster team achievement.
  • Technical Proficiency: Create and apply best practice coding solutions, ensuring thorough documentation and governance for all operational strategies.

What Distinguishes You:

  • Technical Expertise: Proficient in SQL with a hands-on approach to coding and problem resolution.
  • Analytical Insight: Strong numerical reasoning skills, utilizing mathematical and statistical techniques to provide value.
  • Clear Communication: Convey complex concepts effectively at all organizational levels, including executive teams.
  • Collaborative Mindset: Excel in a team-centric environment that prioritizes open dialogue and cooperation.
  • Proactive Attitude: Drive initiatives from conception to implementation, showcasing adaptability and ingenuity.

For further information regarding this opportunity, please consider reaching out to learn more about the role.



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