Senior Community Engagement Coordinator

4 weeks ago


Sevenoaks, United Kingdom Vivify Venues Careers Full time
Position Title: Lead Community Host

Company Overview:
Vivify is dedicated to enhancing the health and happiness of individuals within our communities. We strive to empower people to maximize their life experiences, foster community connections, and assist educational institutions in generating essential revenue.

Job Objective:
The primary goal of the Lead Community Host is to exemplify outstanding service while guiding, supporting, and motivating fellow Community Hosts. This role also involves warmly welcoming facility users and ensuring that all venues are prepared and accessible for their scheduled activities.

Key Responsibilities:
  • Deliver an exceptional experience for all facility users, ensuring that each customer enjoys a positive and unforgettable visit. This includes assisting with the setup of venues for various events, from arranging sports equipment to activating lighting systems.
  • Perform cleaning duties to maintain the premises, ensuring that facilities are left in pristine condition for the following day.
  • Prioritize the security and safety of the venue by managing access points and ensuring they are securely locked after use.
  • Conduct regular health and safety inspections, promptly reporting any issues or hazards to maintain a safe environment for all users.
  • Receive comprehensive training, both in-person and online, to fully understand the responsibilities of the role, including site orientation, safety protocols, and customer service standards.
  • Exhibit a commitment to quality service and support, participating in additional tasks as needed to enhance the experience for users and the community.

Candidate Profile:
We seek individuals who are passionate about community service and take pride in their contributions. Ideal candidates will possess:
  • A National Pool Lifeguard Qualification (NPLQ).
  • A proactive approach to problem-solving, with a focus on finding effective solutions.
  • An ability to simplify processes and enhance operational efficiency.
  • Strong organizational skills, with the ability to respond quickly and flexibly to user needs.
  • A desire for personal and professional growth within the Vivify organization, actively seeking opportunities for development.
  • Excellent communication skills, representing Vivify professionally in all interactions.


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