Account Director

1 month ago

Bracknell, Bracknell Forest, United Kingdom CBRE Full time
About the Role:

As a CBRE Account Management Director, you will play a key role in overseeing the department responsible for delivering client commitments.

Key Responsibilities:
  • Provide formal supervision to employees, monitor their training and development, and conduct performance evaluations and coaching.
  • Interact and consult with clients to understand their business needs, coordinate resources, and balance expectations with project execution.
  • Manage multiple clients simultaneously, serving as a point of contact for systems and processes for new and current projects.
  • Oversee the management of sales and relationships with key customers, ensuring proper services and enhancements are being carried out.
  • Direct the project process, including developing project plans, creating project teams, and managing timeframes and performance.
  • Verify the timely and successful delivery of solutions according to client needs and objectives, as well as contract specifics.
  • Consult with internal and client teams to define project requirements, investigating various approaches to attain end results.
  • Apply a robust knowledge of multiple disciplines, the business, and key drivers impacting departmental and cross-functional performance.
  • Bachelor's Degree preferred with 8-12 years of relevant experience.
  • Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
  • Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
  • In-depth knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.

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