Current jobs related to Credit and Retention Manager - London, Greater London - Vodafone
-
Credit and Retention Manager
1 month ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a critical role in driving customer retention and reducing churn across the customer lifecycle.Key ResponsibilitiesDevelop and implement commercial strategies to reduce churn and improve customer...
-
Credit and Retention Manager
1 month ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a critical role in driving customer retention and reducing churn across the customer lifecycle.Key ResponsibilitiesDevelop and implement commercial strategies to reduce churn and improve customer...
-
Credit and Retention Manager
1 month ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a crucial role in driving customer retention and reducing churn across the customer lifecycle.Key ResponsibilitiesUnderstand the drivers of churn and develop accurate business cases to stack rank...
-
Credit and Retention Manager
1 month ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a crucial role in driving customer retention and reducing churn across the customer lifecycle.Key ResponsibilitiesUnderstand the drivers of churn and develop accurate business cases to stack rank...
-
Credit and Retention Manager
4 weeks ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a crucial role in driving customer retention and reducing churn across the customer lifecycle.Key ResponsibilitiesUnderstand the drivers of churn and develop accurate business cases to stack rank...
-
Credit and Retention Manager
4 weeks ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a crucial role in driving customer retention and reducing churn across the customer lifecycle.Key ResponsibilitiesUnderstand the drivers of churn and develop accurate business cases to stack rank...
-
Credit and Retention Manager
4 weeks ago
London, Greater London, United Kingdom Vodafone Full timeJoin Vodafone UK's Consumer TeamWe're a global technology communications company that empowers people and businesses to thrive in a digital world. Our focus is on innovation, sustainability, and customer loyalty, leveraging cutting-edge technology to enhance communication and improve lives.About the RoleWe're seeking a skilled Credit and Retention Manager to...
-
Credit and Retention Manager
4 weeks ago
London, Greater London, United Kingdom Vodafone Full timeJoin Vodafone UK's Consumer TeamWe're a global technology communications company that empowers people and businesses to thrive in a digital world. Our focus is on innovation, sustainability, and customer loyalty, leveraging cutting-edge technology to enhance communication and improve lives.About the RoleWe're seeking a skilled Credit and Retention Manager to...
-
Credit and Retention Manager
4 weeks ago
London, Greater London, United Kingdom Vodafone Full timeJoin Vodafone UK's Consumer TeamWe're a global technology communications company that empowers people and businesses to thrive in a digital world. Our focus on innovation, sustainability, and customer loyalty drives us to leverage cutting-edge technology and offer products and services that enhance communication and improve lives.About the RoleWe're seeking...
-
Credit and Retention Manager
4 weeks ago
London, Greater London, United Kingdom Vodafone Full timeJoin Vodafone UK's Consumer TeamWe're a global technology communications company that empowers people and businesses to thrive in a digital world. Our focus on innovation, sustainability, and customer loyalty drives us to leverage cutting-edge technology and offer products and services that enhance communication and improve lives.About the RoleWe're seeking...
-
Credit Control Manager
2 weeks ago
London, Greater London, United Kingdom Portfolio Credit Control Full timeJob Title: Credit Control ManagerPortfolio Credit Control is seeking a highly skilled Credit Control Manager to oversee the Sales Ledger and lead a team of three. The ideal candidate will have a strong professional personality, excellent communication skills, and the ability to build relationships across the business.Key Responsibilities:Manage the...
-
Credit Control Manager
2 weeks ago
London, Greater London, United Kingdom Portfolio Credit Control Full timeJob Title: Credit Control ManagerPortfolio Credit Control is seeking a highly skilled Credit Control Manager to oversee the Sales Ledger and lead a team of three, including a junior member. The successful candidate will be responsible for managing the commercial credit control ledger, downloading and actioning the weekly debtor's report, and interacting with...
-
Credit Control Manager
2 weeks ago
London, Greater London, United Kingdom Portfolio Credit Control Full timeCredit Control Manager / Sales LedgerPortfolio Credit Control is seeking a highly skilled Credit Control Manager to oversee the Sales Ledger on a 12-month fixed-term contract. The successful candidate will be responsible for managing a team of three, including a junior member, and will work from home two days a week and in the office three days a week, with...
-
Credit and Sales Ledger Manager
3 weeks ago
London, Greater London, United Kingdom Portfolio Credit Control Full timeSenior Credit ControllerAs a Senior Credit Controller at Portfolio Credit Control, you will play a crucial role in managing the credit and collections processes to ensure timely payments from leasehold tenants. Your focus will be on the retail sector, where you will work closely with tenants, clients, and other stakeholders to build and maintain positive...
-
Credit and Sales Ledger Manager
3 weeks ago
London, Greater London, United Kingdom Portfolio Credit Control Full timeSenior Credit ControllerAs a Senior Credit Controller at Portfolio Credit Control, you will play a crucial role in managing the credit and collections processes to ensure timely payments from leasehold tenants. Your focus will be on the retail sector, where you will work closely with tenants, clients, and other stakeholders to build and maintain positive...
-
Financial Credit Analyst
1 month ago
London, Greater London, United Kingdom Cognitive Credit Full timeAbout Cognitive CreditWe are a leading financial technology company that develops advanced analytics software for global credit investors. Our mission is to empower institutional investors to make informed decisions by providing them with accurate and timely financial data.Job SummaryWe are seeking a highly skilled Financial Credit Analyst to join our team....
-
Financial Credit Analyst
1 month ago
London, Greater London, United Kingdom Cognitive Credit Full timeAbout Cognitive CreditWe are a leading financial technology company that develops advanced analytics software for global credit investors. Our mission is to empower institutional investors to make informed decisions by providing them with accurate and timely financial data.Job SummaryWe are seeking a highly skilled Financial Credit Analyst to join our team....
-
Financial Credit Analyst
1 month ago
London, Greater London, United Kingdom Cognitive Credit Full timeAbout Cognitive CreditWe are a leading financial technology company that develops advanced analytics software for global credit investors. Our mission is to automate as much of a credit analyst's workflow as possible to free up institutional investors' resources and empower their businesses to be as productive and insightful as possible.Job SummaryWe are...
-
Financial Credit Analyst
1 month ago
London, Greater London, United Kingdom Cognitive Credit Full timeAbout Cognitive CreditWe are a leading financial technology company that develops advanced analytics software for global credit investors. Our mission is to automate as much of a credit analyst's workflow as possible to free up institutional investors' resources and empower their businesses to be as productive and insightful as possible.Job SummaryWe are...
-
Senior Credit Sales Professional
2 weeks ago
London, Greater London, United Kingdom Cognitive Credit Full timeWe are seeking a seasoned credit professional to join our European Sales team, responsible for end-to-end sales across the UK & European credit markets. This role will report to our VP Commercial.Our ideal candidate is someone who understands our clients' challenges, can identify their pain points and has an established track record of success in their...
Credit and Retention Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a critical role in driving customer loyalty and reducing churn across our customer base.
Key Responsibilities
- Develop and implement a comprehensive churn reduction strategy, leveraging data analysis and commercial insights to identify areas of opportunity and drive business growth.
- Work closely with cross-functional teams, including credit reference agencies, fraud teams, and customer service, to ensure seamless customer onboarding and retention processes.
- Collaborate with the wider Talkmobile team to identify and implement best practices in customer retention, driving business outcomes and improving customer satisfaction.
- Develop and maintain accurate business cases to prioritize commercial opportunities and drive the biggest improvements in customer retention.
- Provide regular forecasting and reporting on key KPIs, ensuring data-driven decision making and continuous improvement.
Requirements
- Proven experience in credit and retention management, with a strong understanding of customer lifecycle and churn drivers.
- Extensive commercial experience in mobile telecoms or home broadband, with a track record of delivering business growth and customer retention.
- Strong analytical skills, with the ability to translate data into operational action plans and drive business outcomes.
- Excellent relationship building and influencing skills, with the ability to work effectively with senior management and external vendors.
- Highly competent in using SQL and other data analysis tools, with the ability to extract insights and drive business decisions.
What We Offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package, with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.
We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan, and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market-leading parental leave policies.
