Information Governance Manager

3 weeks ago

London, Greater London, United Kingdom Department of Health and Social Care Full time

Position Overview

The Department of Health and Social Care (DHSC) is dedicated to empowering individuals to lead more independent and healthier lives. Our core values include inclusivity, continuous improvement, a willingness to challenge the status quo, and agility in our operations. If you align with these values, we encourage you to consider this opportunity.

The Departmental Records Office (DRO) serves as the steward of the historical records for DHSC and over 200 former healthcare entities. Our mission is to ensure compliance with our obligations under the Freedom of Information Act and the Public Records Act. The DRO is pivotal in maintaining legal and public accountability by facilitating the creation, management, and utilization of corporate records. As a key corporate function, the DRO is composed of skilled professionals in Knowledge and Information Management, setting strategic direction for these disciplines and engaging with various corporate and policy functions to enhance information culture and practices.

Role Responsibilities

The Records Administration Manager is a senior role within the DRO team, tasked with establishing a comprehensive records management framework for physical, hybrid, and digital records.

Key responsibilities include:

  • Implementing processes for managing both physical and digital record lifecycles, ensuring compliance with retention schedules and disposal protocols.
  • Overseeing the utilization of records through M365 eDiscovery and other enterprise search solutions.
  • Promoting a culture of records management, continually enhancing the RM services for DHSC and its healthcare partners.
  • Collaborating on the appraisal, selection, and sensitivity review of both physical and digital records.
  • Engaging with the National Archives to ensure adherence to regulatory standards for the transfer of records for long-term preservation.
  • Developing and sustaining relationships with vendors to meet current and future records management needs.
  • Monitoring the performance of third-party records management service providers.

Candidate Profile

Essential Skills and Experience:

  • Proficient in M365 applications, including SharePoint and eDiscovery.
  • Strong communication and stakeholder engagement abilities.
  • Familiarity with appraisal, selection, sensitivity review, and transfer protocols.

Desirable Qualifications:

  • Experience as a Government Knowledge and Information Management (GKIM) professional with a background in public records.
  • Previous leadership experience.
  • Relevant professional qualifications.
  • Experience in managing information rights and disclosure requests.

Behavioral Competencies

During the selection process, candidates will be assessed on the following competencies:

  • Effective Communication and Influence
  • Quality Service Management
  • Collaborative Teamwork
  • Adaptability and Improvement

Employee Benefits

In addition to a competitive salary, the Department of Health and Social Care offers a comprehensive benefits package, including:

  • Tailored learning and development opportunities.
  • Flexible working arrangements.
  • A culture that promotes inclusion and diversity.
  • A robust pension scheme with significant employer contributions.

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