Support Services Representative

7 days ago


StratforduponAvon, Warwickshire, United Kingdom MERJE Ltd Full time

About the Role

This is an exciting opportunity for a Customer Support Associate to join MERJE Ltd's Customer Support team. The role involves validating documents and closing deceased customers' accounts while supporting family members at every step of the process.

About the Company

MERJE Ltd is a leading provider of financial services, offering a range of products including credit cards and mortgages. As a dynamic and modern brand, we are committed to delivering exceptional customer experiences and making a positive impact on people's lives.

Key Responsibilities

  • Provide specialist bereavement support to customers and their families
  • Validate documents and close deceased customers' accounts
  • Work collaboratively with colleagues to achieve excellent customer outcomes
  • Develop strong communication and listening skills to understand customer situations
  • Utilize Microsoft packages to efficiently manage tasks and data

Requirements

  • Excellent communication and listening skills
  • Ability to empathize and understand customer situations
  • Experience in a customer services or support role
  • Strong PC skills, including Microsoft packages
  • Performance orientation and customer focus

What We Offer

MERJE Ltd offers a flexible and dynamic work environment, with opportunities for professional growth and development. As a valued member of our team, you will have access to a range of benefits and support, including training and development programs, performance incentives, and a comprehensive rewards package.



  • Stratford-upon-Avon, Warwickshire, United Kingdom Manpower UK Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Manpower UK. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support.Key ResponsibilitiesRespond to incoming requests via various communication channelsLog all requests in...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Blume Group Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Blume Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling their queries and concerns, and ensuring that they receive the best possible experience.Key...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Blume Group Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Blume Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling their queries and concerns, and ensuring that they receive the best possible experience.Key...


  • Stratford-upon-Avon, Warwickshire, United Kingdom SLS Recruitment Full time

    Represent Clients in a Dynamic Environment with a Collaborative Team Our client, a leading Sales and Customer Service company, is expanding and seeking ambitious individuals to build a new career in sales and customer service or gain new skills and qualifications. What's in it for YouFlexible ScheduleRapid career progression and business development...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Reed Full time

    A prestigious retail company based in a prominent shopping district is seeking a Temporary Customer Service Representative to cover a staffing gap. The successful candidate will be responsible for providing exceptional customer service and representing the company in a professional manner. The typical duties of this role include:Welcoming and assisting...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Travel Trade Recruitment Full time

    Job Description**About the Role**We are seeking a highly skilled and experienced Customer Service Representative to join our team at Travel Trade Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the travel industry.Key ResponsibilitiesCustomer Service: Provide timely and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Travel Trade Recruitment Full time

    Job Description**About the Role**We are seeking a highly skilled and experienced Customer Service Representative to join our team at Travel Trade Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the travel industry.Key ResponsibilitiesCustomer Service: Provide timely and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Retail Human Resources plc Full time

    About Retail Human Resources plcRetail Human Resources plc is a leading fragrance retailer that is going from strength to strength in the market. We are a dynamic and growing company that values excellent customer service and premium products.Job SummaryWe are seeking a Sales and Service Representative to join our team in Trafford Centre Selfridges...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Retail Human Resources plc Full time

    About Retail Human Resources plcRetail Human Resources plc is a leading fragrance retailer that is going from strength to strength in the market. We are a dynamic and growing company that values excellent customer service and premium products.Job SummaryWe are seeking a Sales and Service Representative to join our team in Trafford Centre Selfridges...


  • Stratford-upon-Avon, Warwickshire, United Kingdom TD Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized service to customers, responding to their inquiries and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom TD Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized service to customers, responding to their inquiries and...


  • Stratford-upon-Avon, Warwickshire, United Kingdom The Body Shop Full time

    Company Overview: The Body Shop is a pioneering cruelty-free beauty brand that has been committed to generating positive economic, social, and environmental impact for over 40 years.About the Role: As a Customer Service Representative, you will be responsible for learning and understanding our products, which are packed with natural ingredients sourced...


  • Stratford-upon-Avon, Warwickshire, United Kingdom The Body Shop Full time

    Company Overview: The Body Shop is a pioneering cruelty-free beauty brand that has been committed to generating positive economic, social, and environmental impact for over 40 years.About the Role: As a Customer Service Representative, you will be responsible for learning and understanding our products, which are packed with natural ingredients sourced...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Blume Group Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Blume Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesInitiate and respond to inbound calls from...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Reed Full time

    A prestigious retail company based in a prominent shopping district is seeking a Temporary Customer Service Representative to cover a staffing gap. The successful candidate will be the face of the business, greeting and responding to queries from the public while working on the front desk. The key responsibilities include: Welcoming visitors and signing...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Reed Full time

    A prestigious retail company based in a prominent shopping district is seeking a Temporary Customer Service Representative to cover a staffing gap. The successful candidate will be the face of the business, greeting and responding to queries from the public while working on the front desk. The key responsibilities include: Welcoming visitors and signing...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Search Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Search. As a Renewals Advisor, you will be responsible for making calls to existing clients to review and renew current services.Key Responsibilities:Provide world-class customer service to clientsMeet all agreed performance targets set by the companyHave an...


  • Stratford-upon-Avon, Warwickshire, United Kingdom IRIS- Networx Services Full time

    About the RoleWe are seeking a highly motivated and ambitious Sales Development Representative to join our team at IRIS-Networx Services. As an Account Development Executive, you will be responsible for selling our solutions into existing accounts and creating long-lasting relationships with customers.Main ResponsibilitiesImplement agreed call campaigns to...


  • Stratford-upon-Avon, Warwickshire, United Kingdom IRIS- Networx Services Full time

    About the RoleWe are seeking a highly motivated and ambitious Sales Development Representative to join our team at IRIS-Networx Services. As an Account Development Executive, you will be responsible for selling our solutions into existing accounts and creating long-lasting relationships with customers.Main ResponsibilitiesImplement agreed call campaigns to...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Halecroft Recruitment Full time

    **About the Role**Halecroft Recruitment is seeking a highly skilled Customer Service Representative to join our team. As a key member of our client's eCommerce business, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Deliver a high level of customer service to clients across three brandsRespond to...