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Customer Service Representative

2 months ago

StratforduponAvon, Warwickshire, United Kingdom TD Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide personalized service to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Process a variety of financial transactions, including deposits, withdrawals, and transfers.
  • Identify customer needs and provide solutions to meet their financial goals.
  • Work collaboratively with colleagues to achieve business objectives and support the achievement of sales targets.
  • Stay up-to-date with banking products and services, and provide recommendations to customers as needed.
Requirements
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and proficiency in banking software.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.