Technical Solutions Manager

4 weeks ago

Clerkenwell, United Kingdom Baxi Full time
About the Role

We are seeking an experienced Technical Solutions Manager to join our Commercial Product Sales team in South Central, South & West London. As a key member of our team, you will play a crucial role in maximising market share and sales through relationships with regional contractors and the value creation of opportunities and winning projects with key merchants.

Key Responsibilities
  • Develop sales for Commercial Boilers and Andrews Water Heaters, along with all ASHP opportunities that come through contractor or merchant relationships.
  • Strive to recover share and volume for commercial products, whilst being mindful of margin contributions.
  • Work with the Head of Technical solutions, who will provide support on ASHP and Hybrid options where required.
  • Embody the vision and values of the company and maintain a proactive approach to managing sales activity.
  • Deliver the budget and build the project pipeline, meeting and exceeding all KPI's outlined by your Manager.
  • Manage day-to-day activities, reports, and communications, reducing the focus on forecast demand and identifying trends through close relationships with key customers and decision makers.
  • Negotiate and manage the needs and expectations of our customers, aiming to influence the buying decision.
  • Provide a range of information, including CAD/BIM objects, technical reports, information on regulations, test certification, installation guides, pricing, and availability.
  • Identify and develop new customer relationships, as well as manage existing accounts, building effective and cooperative working relationships with all internal and external colleagues.
  • Ensure all Health and Safety procedures and current guidelines are upheld.
About You
  • You will have extensive experience within a technical and engineering discipline or be educated to HND/degree level.
  • You will have a proven track record of delivering sales and lead generation across multiple channels and multiple market segments.
  • You will have experience of senior-level negotiation and dealing with conflict.
  • You will be highly numerate, able to turn data into information and action.
  • You will have the ability to understand and interpret the market, products, and services.
  • You will possess excellent presentation and interpersonal skills.
  • You will have broad knowledge of the UK Construction markets and routes to market.
  • You will be an excellent all-round communicator, possessing strong electronic, written, and oral communication abilities, with the ability to communicate at all levels.
  • You will have worked across multiple market segments and applications in the construction industry.

We believe that diversity, equity, and inclusion are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.

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