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Ward Administrative Officer
2 months ago
NHS Scotland is committed to fostering a culture of equality and diversity within our workforce, eliminating unlawful discrimination, and promoting a truly representative team. Our goal is for each employee to feel valued and empowered to contribute their best.
About Us:
NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland, working together to achieve the healthiest life possible for everyone in Ayrshire and Arran. We strive to maintain a culture that is Caring, Safe, and Respectful.
Job Opportunity:
We are seeking a skilled Ward Clerical Officer to join our team on a fixed-term/secondment basis for 12 months at University Hospital Crosshouse. As a key member of our team, you will provide administrative support, ensuring the smooth operation of our designated ward area.
Key Responsibilities:
• Provide a clerical and reception service, receiving patients and members of the public with a high level of professionalism and courtesy.
• Maintain and file patient confidential records, ensuring accurate and secure storage.
• Record patient-related data, admissions, and out-patient appointments using our computerized patient administration system.
• Answer telephones and relay messages in a timely and efficient manner.
Requirements:
• Possess SVQ Level 2 in administration or equivalent qualification or experience.
• Demonstrate excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Be flexible and adaptable to meet service demands, with a willingness to work outside regular hours when necessary.
Working Hours:
19.8 hours per week, with a flexible schedule to meet service needs.
