Customer Service Director
1 day ago
We are seeking a highly motivated and experienced retail manager to join our team at Stansted airport. As a retail manager, you will be responsible for driving sales, KPIs, and budgets for your store. You will also be responsible for training and developing your team, making commercial decisions to drive profit, and maintaining the highest levels of customer service.
We are looking for a passionate people manager who is excellent at communication and enjoys developing a team. You will have experience delivering great customer service and building relationships with loyal customers. In return, you will receive a competitive salary of £32,000, a realistic bonus, and a benefits package. You will also have the opportunity to develop your career in a company that is still opening stores.
Key Responsibilities:
- Drive sales, KPIs, and budgets for your store
- Train and develop your team
- Make commercial decisions to drive profit
- Maintain the highest levels of customer service
Requirements:
- Experience in a customer service-focused environment
- Excellent communication and leadership skills
- Ability to drive sales and profit
- Experience in training and developing a team
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