Haematology Outpatient and Daycase General Administrator

3 weeks ago


Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time
About the Role

We are seeking a highly organized and detail-oriented General Administrator to join our Haematology Department at Nottingham University Hospitals NHS Trust. As a key member of our team, you will be responsible for managing the day case waiting lists, handling associated telephone calls, and providing administrative support to our clinical teams.

Key Responsibilities
  • Manage the day case waiting lists in accordance with Trust waiting list targets
  • Handle associated telephone calls and provide administrative support to clinical teams
  • Ensure referrals are dealt with in a timely manner and respond to enquiries from patients and clinicians
  • Use hospital IT systems, Medway PAS, and Bookwise to add/remove patients to the waiting list and coordinate/admit patients to hospital
  • Act as the first point of contact for patients with enquiries regarding admission details and waiting list queries
  • Maintain accurate records to ensure all admissions for elective procedures are completed on Medway PAS, in line with the Trust Access Policy
  • Work collaboratively with clinical staff to ensure the availability of specialist equipment as required
  • Provide non-clinical advice regarding hospital admission to patients seeking further advice from Consultants or lead nurses
  • Participate in appraisals and personal reviews, and work to achieve agreed set objectives
Requirements
  • GCSE Level or equivalent standard in Maths/English
  • Recent Administration experience
  • Ability to multitask and prioritize workload
  • Competent computer skills
  • Understanding of the importance of confidentiality
  • Ability to communicate verbally in a clear and effective way, both face-to-face and on the telephone
About Us

Nottingham University Hospitals NHS Trust is one of the largest employers in the city, with over 20,000 staff. We are committed to delivering world-class healthcare to our patients and are passionate about providing a supportive and inclusive work environment for our staff. We welcome applications from individuals who share our values and are committed to making a positive difference in the lives of our patients and staff.



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