Customer Service Representative

4 days ago


Eastleigh, Hampshire, United Kingdom Pertemps Full time
Customer Service Representative Opportunity

We are seeking an experienced Customer Service Representative to join our team at our Eastleigh offices. As a Customer Service Representative, you will be responsible for delivering an outstanding service to existing customers on the phone, live chat, and via email.

Key Responsibilities:
  • Provide excellent customer service to existing customers
  • Take ownership of cases and maximise full potential
  • Ensure each customer's individual needs are met
  • Work in a remote environment with some travel to the Eastleigh offices
Requirements:
  • Previous experience working in a call centre environment
  • Excellent communication skills
  • Negotiation / influencing skills
  • Empathy towards customers
  • IT proficient, including MS packages

This is a temporary position to start ASAP for an initial 3-month period, paying £13.14 per hour. Working hours are 9am to 5pm, Monday to Friday, with 35 hours per week. The successful candidate will be subject to vetting checks. Only shortlisted applicants will be contacted.



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