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Event Coordination Specialist

2 months ago


Glasgow, Glasgow City, United Kingdom HOTEL CO 51 UK LIMITED Full time
Position Overview

Are you passionate about exceptional event management and guest satisfaction? We are seeking a highly organized and detail-oriented Groups & Meetings Planner to enhance our team at Hotel Co 51 UK Limited. As a crucial liaison between our guests and hotel operations, you will ensure the seamless execution of group bookings across our various brands.

Key Responsibilities

Your role will encompass:

  • Group Management: Overseeing all facets of group bookings, including contract negotiations, room allocations, and guest communications.
  • Revenue Optimization: Enhancing room revenue through strategic inventory management and fostering client relationships.
  • Operational Coordination: Collaborating with hotel teams to guarantee flawless event delivery.
  • Administrative Duties: Handling group-related documentation, invoicing, and commission requests.
Core Competencies

As a Groups & Meetings Planner, your primary duties will include:

  • Operational Excellence: Effectively managing group bookings while ensuring high levels of guest satisfaction.
  • Relationship Building: Cultivating strong connections with clients and internal stakeholders.
  • Data Management: Keeping precise records and generating comprehensive reports.
  • Problem Solving: Proactively addressing challenges and devising effective solutions.
Candidate Profile

We are looking for an individual who is:

  • Detail-oriented: Capable of managing multiple priorities and meeting deadlines.
  • Customer-focused: Dedicated to providing outstanding guest experiences.
  • Collaborative: A team player who thrives in a cooperative environment.
  • Organized: Possessing excellent time management and planning abilities.
Qualifications

To excel in this position, you should have:

  • Strong communication and interpersonal skills.
  • Proficiency in Opera Express and Opera Sales & Catering.
  • Fluency in German.
  • Advanced skills in Excel.
  • A minimum of one year of experience in a hotel setting, ideally in group or reservations management.
Your Future with Us

At Hotel Co 51 UK Limited, we prioritize career advancement and personal development. We support our employees through training and mentorship, fostering a culture of continuous learning.