Family Support Access Coordinator

4 weeks ago


Kettering, Northamptonshire, United Kingdom Opus People Solutions Ltd Full time £15

Position:
Hybrid/office - Kettering

Background Check Required:
Enhanced DBS with Adults & Children's Barred List
Opus People Solutions Ltd is seeking a dedicated Family Support Access Coordinator on behalf of North Northamptonshire Council.
Do you possess a background in customer service, particularly within family support or child welfare environments?

The Family Support Access service is a vital resource that assists parents, guardians, families, and professionals in navigating referrals to the North Northants Family Hub Network and associated community programs.

The Coordinator will assist the Family Support Access Team Manager in executing effective referral management and administrative functions to streamline access to support services within the Family Hub Network.

Key Responsibilities:

  1. Evaluate all referrals submitted to the service as the primary entry point and initial gatekeeper to the North Northants Family Hub Network.
  2. Conduct comprehensive assessments of service users' current circumstances and specific requirements, including risk evaluations and tailored support plans, while providing guidance as needed.


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