Senior Pensions Administrator

2 weeks ago


Liverpool, Liverpool, United Kingdom Equiniti Full time
About the Role

Equiniti, a leading international provider of shareholder, pension, remediation, and credit technology, is seeking a highly skilled Senior Pension Administrator to join their team. As a key member of the Pension Administration team, you will be responsible for implementing training and development programs, authorizing and quality marking work completed by the team, and collaborating with colleagues to ensure excellent customer service.

Key Responsibilities
  • Provide administration services to customers, working to agreed targets and ensuring timely delivery.
  • Complete and check casework, providing feedback and guidance to team members.
  • Resolve customer enquiries and provide technical guidance to colleagues.
  • Perform and issue pension calculations, identifying and implementing process improvements to enhance output and customer service.
  • Provide on-the-job coaching to department colleagues and carry out projects and ad-hoc activities as determined by the Team Leader.
What We Offer
  • Competitive salary and benefits package, including a pension plan with employer matching contributions up to 10%.
  • All Employee Long Term Incentive Plan (LTIP), providing opportunities for colleagues to benefit from the company's success.
  • Employee Assistance Programme, offering counseling, legal, and wellbeing support for colleagues and their households.
  • Life assurance cover at 4x salary, with the ability to purchase enhanced cover.
  • Employee discounts and cashback at high street stores through the EQ Wins Platform.
  • Flexible benefits, including gadgets, travel insurance, will writing, holiday trading, and more.
  • Time off, including 28 days holiday + bank holidays and 2 volunteer days to support a chosen charity.
  • Equiniti ICON award vouchers, recognizing individuals who go above and beyond to help the business succeed.
Equality of Opportunity

We are committed to equality of opportunity for all staff and welcome applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.



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