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Senior Pensions Administrator Fixed-term Contract

2 months ago

Liverpool, Liverpool, United Kingdom Equiniti Full time

At Equiniti, we are a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, we support 37 million people in 120 countries.

Our vision is to be the leading global share registrar, offering complementary services to our client base and

our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.

Role Summary

The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service.

Key Responsibilities

  • Provide administration service to customers, working to agreed targets
  • To complete/check casework and provide feedback
  • Resolving customer enquiries
  • Performing and issuing pension calculations
  • Provision of technical guidance to other team members
  • Identifies and implement process improvements in immediate area of work responsibility in order to improve output and customer service
  • Provide on-the-job coaching to department colleagues
  • Carry out projects and ad-hoc activities as determined by the Team Leader

What We Offer

Benefits

  • Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
  • All Employee Long Term Incentive Plan (LTIP)
  • Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households
  • Life assurance cover at 4x salary with the ability to purchase enhance cover
  • Employee discounts
  • Flexible Benefits
  • Time Off
  • Winning together

Equality and Diversity

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks