Sales Analytics and Enablement Lead

2 months ago

Luton, Luton, United Kingdom Ortho Clinical Diagnostics Full time

About the Opportunity

Ortho Clinical Diagnostics, a world-leading in vitro diagnostics company, is seeking a highly skilled Commercial Operations Manager to join our EMEA team. With a strong presence in over 130 countries, we provide fast, accurate, and consistent testing solutions to meet the needs of our customers.

Our Culture

We prioritize our team members' happiness, inspiration, and engagement, recognizing that employee satisfaction is linked to business success. Our mission is to transform the power of diagnostics into a healthier future for all.

About the Role

This critical position will define Commercial Sales processes, KPIs, and set the basis for commercial excellence. The successful candidate will be responsible for process alignment, connecting the dots between sales, marketing, finance, and customer relationship management. This role will also serve as the EMEA regional liaison to all Global Commercial Enablement initiatives.

Key Responsibilities

  • Commercial Analytics & Insights, including Regional Dashboards & KPIs.
  • Commercial Enablement Operations, including Regional Forecasting Process, Regional CPQ Process, effectiveness KPIs, and recommendations on sales force size and structure.
  • Sales Force Excellence, including support of Regional Go-To-Market strategy, Distributor Excellence strategy, and training plans for sales enablement tools (SFDC, Dashboards, etc.).
  • Incentive Compensation strategy for commercial employees and President's Club annual incentive award program.
  • Supports Regional core leadership team, cluster leaders & finance controllers for QOR/AOP/Executive Business Review preparation.
  • Assisting Executive Vice President, EMEA with preparation and presentation for key global level executive reviews (QOR's, Forecast, AOP's and others), as well as for EMEA Management team meetings and commercial business reviews.

Requirements

  • Minimum of a bachelor's degree in Business, Finance, Sales/Mktg., or relevant degree is required.
  • 4+ years of professional experience.
  • In lieu of degree, 8+ years relevant experience.
  • 3+ years of people leadership experience.
  • Sales operations and data analytics experience.
  • Team oriented & collaborative.
  • Ability to translate data into strategy and actions.
  • Ability to lead, influence and drive changes with clusters.
  • CRM, sales process and sales management familiarity to understand business requirements.
  • Fluent in English plus at least one other European language.
  • Excellence communication skills.
  • Expert level Excel skills, comfort with other MS Office applications.
  • Tactical/country level experience and Marketing or Finance experience are preferred.

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