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Customer Service Advisor

2 months ago

London, Greater London, United Kingdom Halfords Group PLC Full time
Join Our Team as a Customer Service Advisor

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience in our stores.

About the Role:

  • Provide exceptional customer service and ensure that our customers have an outstanding experience in our stores.
  • Work collaboratively with colleagues to achieve sales targets and provide a high level of customer service.
  • Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers.
  • Contribute to the achievement of sales targets and provide a high level of customer service.

What We Offer:

  • A competitive hourly rate of £8.64 per hour.
  • The opportunity to work in a fast-paced and dynamic retail environment.
  • Ongoing training and development to help you achieve your career goals.
  • A fun and supportive team environment.

Requirements:

  • Previous experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Able to work a rota basis, including weekends.
  • Availability to work flexible hours, including evenings and weekends.

What We're Looking For:

  • A proactive and customer-focused individual who is passionate about delivering exceptional customer service.
  • Someone who is able to work well under pressure and as part of a team.
  • Able to develop and maintain a thorough knowledge of our products and services.

About Us:

We are the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We are committed to providing our customers with an outstanding experience and are looking for talented individuals to join our team.