Current jobs related to Customer Service Liaison - Prescot - Elis

  • Customer Liaison Manager

    1 month ago

    Prescot, Knowsley, United Kingdom Setsquare Recruitment Full time

    Customer Excellence ManagerWe are partnering with a leading National Construction and Housing company to find a Customer Excellence Manager to drive customer service excellence across their business.This is a permanent role that requires a strategic thinker to implement and maintain high customer service standards.The Customer Excellence Manager will be...

  • Customer Liaison Manager

    1 month ago

    Prescot, Knowsley, United Kingdom Setsquare Recruitment Full time

    Customer Excellence ManagerWe are partnering with a leading National Construction and Housing company to find a Customer Excellence Manager to drive customer service excellence across their business.This is a permanent role that requires a strategic thinker to implement and maintain high customer service standards.The Customer Excellence Manager will be...

  • Customer Relationship Liaison

    3 weeks ago

    Prescot, Knowsley, United Kingdom Elis Full time

    About a Career with ElisElis is a leader in circular services, enabling businesses to achieve optimal hygiene and protection for their employees and customers, thereby enhancing their well-being in a sustainable way.Our rental maintenance model allows customers to focus on their core business while reducing their environmental footprint. Our circular...

  • Customer Relationship Liaison

    3 weeks ago

    Prescot, Knowsley, United Kingdom Elis Full time

    About a Career with ElisElis is a leader in circular services, enabling businesses to achieve optimal hygiene and protection for their employees and customers, thereby enhancing their well-being in a sustainable way.Our rental maintenance model allows customers to focus on their core business while reducing their environmental footprint. Our circular...

  • Customer Excellence Manager

    1 month ago

    Prescot, United Kingdom CV-Library Full time

    We are working with a National Construction and Housing company who are looking for a Customer Excellence Manager to join their business. The position is a permanent role and an integral position within the business. Responsible for implementing and maintaining high customer service standards across the company. The Customer Excellence Manager will create,...

  • Sub Contractor Liaison

    5 months ago

    Prescot, United Kingdom MJ QUINN INTEGRATED SERVICES LTD Full time

    **Working Hours | **Monday-Friday 35 hours between 9am-5pm. **Salary | £26-000 per annum** We currently have an exciting opportunity for **a Subcontractor liaison lead** to join the recruitment team at our Head Office in Knowsley, Liverpool. MJ Quinn is an industry leading organisation, which operates across the length and breadth of the UK and Ireland,...

  • Customer Service Representative

    5 months ago

    Prescot, United Kingdom Raven Vision Full time

    Are you a personable and dedicated individual who thrives on delivering exceptional customer experiences? Join our team as a Customer Service Representative in a front-facing role, where every interaction is an opportunity to make a positive impact. **Customer Service Representative Duties** - **Customer Interaction**: Engage with customers in a welcoming...

  • Customer Service Advisor

    5 months ago

    Prescot, United Kingdom KC Group Full time

    **Customer Service Advisor**: **Responsibilities of the Customer Service Advisor**: - Responding to customer queries, both internal and external. - Coordinating engineers' diaries, sending them details of customers' issues. - Supporting and completing administrative tasks where necessary. - Escalating customer queries where necessary, following company...

  • Customer Service Representative

    1 month ago

    Prescot, Knowsley, United Kingdom Pacifica Full time

    About the RoleWe are seeking a highly skilled and motivated Contact Centre Service Desk Technician to join our team at Pacifica. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients and customers.Key ResponsibilitiesManage incoming calls from customers and clients, promoting our...

  • Customer Service Representative

    1 month ago

    Prescot, Knowsley, United Kingdom Pacifica Full time

    About the RoleWe are seeking a highly skilled and motivated Contact Centre Service Desk Technician to join our team at Pacifica. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients and customers.Key ResponsibilitiesManage incoming calls from customers and clients, promoting our...

  • Customer Service Representative

    4 weeks ago

    Prescot, Knowsley, United Kingdom Pacifica Full time

    About the RoleWe are seeking a highly skilled and motivated Contact Centre Service Desk Technician to join our team at Pacifica. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients and customers.Key ResponsibilitiesManage incoming calls from customers and clients, providing...

  • Customer Services Advisor

    5 months ago

    Prescot, United Kingdom Churchill Recovery Solutions Full time

    Our team is growing. The role of **Customer Services **at CRS is primarily to communicate with our customers via telephone and written communication methods. You will predominantly be dealing with customers in arrears and helping with general account queries such as balance requests or direct debit date changes. We strive to ensure that our customers receive...

  • Customer Services Advisor

    5 months ago

    Prescot, United Kingdom Churchill Recovery Solutions Full time

    Our team is growing. The role of **Customer Services **at CRS is primarily to communicate with our customers via telephone and written communication methods. You will predominantly be dealing with customers in arrears and helping with general account queries such as balance requests or direct debit date changes. We strive to ensure that our customers receive...

  • Customer Service Representative

    1 month ago

    Prescot, Knowsley, United Kingdom Pacifica Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Pacifica. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service to our clients and customers.Key ResponsibilitiesManage incoming calls from customers...

  • Food Service Coordinator

    4 weeks ago

    Prescot, Knowsley, United Kingdom Compass Group UK & Ireland Full time

    Job Opportunity: Catering SupervisorWe are seeking an experienced Catering Supervisor to join our team at Compass Group UK & Ireland. As a Catering Supervisor, you will play a key role in ensuring the smooth operation of our kitchens and service counters, delivering exceptional food experiences to our customers.Key Responsibilities:Food Preparation and...

  • Food Service Coordinator

    4 weeks ago

    Prescot, Knowsley, United Kingdom Compass Group UK & Ireland Full time

    Job Opportunity: Catering SupervisorWe are seeking an experienced Catering Supervisor to join our team at Compass Group UK & Ireland. As a Catering Supervisor, you will play a key role in ensuring the smooth operation of our kitchens and service counters, delivering exceptional food experiences to our customers.Key Responsibilities:Food Preparation and...

  • Customer Service Representative

    4 weeks ago

    Prescot, Knowsley, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague at our Tarbock Woodlands Esso Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide outstanding customer service, ensuring that...

  • Customer Service Representative

    4 weeks ago

    Prescot, Knowsley, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague at our Tarbock Woodlands Esso Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide outstanding customer service, ensuring that...

  • Customer Service Representative

    2 weeks ago

    Prescot, Knowsley, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Tarbock Woodlands Esso Express store. As a key member of our team, you will be responsible for providing exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean...

  • Customer Service Representative

    1 month ago

    Prescot, Knowsley, United Kingdom Pacifica Full time

    About the RoleWe are seeking a highly skilled and motivated Contact Centre Agent to join our team at Pacifica Group Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients and customers.Key ResponsibilitiesManage incoming calls from customers and clients, promoting our business...

Customer Service Liaison

2 months ago

Prescot, United Kingdom Elis Full time
About Elis

Elis is a leading provider of circular services, enabling businesses to achieve optimal hygiene and protection for their employees and customers, thereby enriching their well-being in a sustainable way. Our rental maintenance model supports our customers in focusing on their core business while reducing their environmental footprint. Our circular services reflect our commitment to a more sustainable future, connecting us, our clients, and our planet.

About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Customer Relationship Assistant. The successful candidate will provide comprehensive account, business, and management support to the Account Manager and Customer Service Manager, delivering exceptional levels of service and building relationships between Elis and our customers.

Key Responsibilities
  • Manage and respond to all direct customer communication, complex/at-risk customers, via telephone and email effectively and efficiently.
  • Act as a dedicated point of contact for any at-risk customers.
  • Coordinate and ensure account management actions, from visits/calls/emails, are delivered in a timely manner.
  • Provide subject matter advice, support, and training as required.
  • Provide timely, accurate, and financial monthly reports and analysis for General Manager & Customer Service Manager.
  • Coordinate and support Account Manager with contractual paperwork in line with company processes.
  • Work closely with key stakeholders, including local and regional management teams.
  • Participate in and support continuous improvement projects/workstreams.
Requirements
  • Excellent communication skills, both verbal and written.
  • Excellent working knowledge of Microsoft Office, Excel, and Dynamics.
  • Customer and solution-focused.
  • Management skills.
  • Good attention to detail and ability to analyze data and interpret information effectively to continuously improve the department/team.
What's on Offer
  • 29 Days Holiday
  • Discounted Gym Membership
  • Employee Assistance Programme