Senior Technical Specialist
7 days ago
PermaRock Products Ltd, a leading manufacturer and supplier of external wall insulation and render systems, is seeking a suitably qualified Technical Manager to lead and oversee a high-quality technical support service to customers and internal departments.
Key Responsibilities:- Manage and ensure an effective office-based technical service is available to support external and internal customers.
- Manage the wider technical team to provide U-value and condensation risk assessments using proprietary software.
- Manage the development, production, and issue of CAD drawings/Sketch-up details in conjunction with CAD Technician.
- Manage the provision of written specifications for PermaRock Systems to meet individual project requirements.
- Manage and deliver the provision of telephone, email, and video conferencing/on-line technical support service to customers.
- Maintain and develop an effective CAD/BIM detail library and document control procedures.
- Ensure that non-conformance and customer complaint procedures are followed and that operations are carried out in accordance with ISO 9001 requirements.
- Ensure that all reporting is carried out timeously and in accordance with agreed procedures and content.
- Attend site meetings/inspections and keep accurate notes/reports of such meetings where necessary.
- Attend (or deliver) Technical training sessions to external and internal customers as necessary.
- Ensure ongoing compliance with Building Regulations, etc.
- Management of both internal and external sources of technical information – technical library, website, NBS Plus, etc.
- Support marketing activities and website development, CPD material, product literature, etc.
- Broad knowledge of construction methods and practices, preferably including knowledge of both new build and retrofit scenarios.
- Experience of the decarbonisation sector and ability to relate this to external wall insulation theory and practice.
- Good understanding of the relevant parts of the UK Building Regulations, PAS 2030/2035 Requirements, NHBC Standards, etc.
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Senior Technical Specialist
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Loughborough, Leicestershire, United Kingdom PermaRock Products Ltd Full timeAbout the RolePermaRock Products Ltd is seeking a highly skilled Technical Manager to join our team. As a key member of our senior management team, you will be responsible for leading and delivering a high-quality technical support service to our customers and internal departments.Key ResponsibilitiesManage and ensure an effective office-based technical...
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