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Technical Support Specialist

2 months ago


Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Limited Full time
Job Overview

Are you an experienced IT support professional? Deerfoot I.T. Resources Limited is currently seeking a dedicated IT Support Engineer to join our dynamic team.

Position Summary: The IT Support Engineer plays a crucial role in maintaining the integrity and reputation of our IT department. This position emphasizes the importance of delivering exceptional customer service while providing expert technical assistance.

Key Responsibilities:

  • Provide comprehensive technical support to end-users.
  • Diagnose and resolve hardware and software issues.
  • Maintain and manage IT systems and networks.
  • Ensure timely and effective communication with users regarding their technical inquiries.

Qualifications:

  • Proven experience in IT support or a related field.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal abilities.

This role offers a competitive salary and a range of benefits, making it an excellent opportunity for growth within the IT sector.