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Technical Support Specialist
2 months ago
Are you an experienced IT support professional? Deerfoot I.T. Resources Limited is currently seeking a dedicated IT Support Engineer to join our dynamic team.
Position Summary: The IT Support Engineer plays a crucial role in maintaining the integrity and reputation of our IT department. This position emphasizes the importance of delivering exceptional customer service while providing expert technical assistance.
Key Responsibilities:
- Provide comprehensive technical support to end-users.
- Diagnose and resolve hardware and software issues.
- Maintain and manage IT systems and networks.
- Ensure timely and effective communication with users regarding their technical inquiries.
Qualifications:
- Proven experience in IT support or a related field.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal abilities.
This role offers a competitive salary and a range of benefits, making it an excellent opportunity for growth within the IT sector.