Customer Service Representative
1 week ago
Job Summary:
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at JD Gyms. As a key member of our facilities team, you will be responsible for maintaining a high standard of cleanliness, hygiene, and safety in our gyms.
Key Responsibilities:
- Cleaning and Maintenance: Ensure all areas of the gym are clean and well-maintained, adhering to company standards and regulations.
- Customer Service: Provide exceptional customer service, actively seeking feedback and making improvements to enhance the member experience.
- Record Keeping: Accurately record all cleaning duties and tasks on relevant checklists to maintain company standards.
- Health and Safety: Adhere to COSHH regulations, ensuring the correct use and storage of cleaning chemicals and equipment.
- Availability: Work part-time hours, mainly evenings, and be available to work weekends as required.
Requirements:
- Hard Work and Attention to Detail: Demonstrate a strong work ethic and attention to detail in maintaining a clean and safe environment.
- Interpersonal Skills: Possess excellent interpersonal skills, with the ability to effectively communicate with members and colleagues.
- Previous Experience: Previous experience in a similar role, with the ability to multitask and work independently.
- Flexibility: Be flexible and able to adapt to changing priorities and deadlines.
Benefits:
- JD Discount Card: Enjoy discounts at all JD affiliates.
- Annual Leave Scheme: Participate in our annual leave scheme.
- Free Gym Membership: Receive free gym membership as a valued member of our team.
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