Service Operations Lead

4 weeks ago


Bristol, Bristol, United Kingdom BMR Solutions Full time

Service Operations Lead

BMR Solutions, a leading high-tech manufacturer, is seeking a talented Service Operations Lead to enhance their Service Management team.

The successful candidate will play a pivotal role in maintaining outstanding customer service levels, fostering revenue growth, and applying Continuous Improvement methodologies to elevate customer support.

  • Develop and implement superior customer service protocols
  • Guarantee prompt service support delivery to regional teams
  • Initiate new Service offerings and marketing strategies to boost revenue
  • Oversee all facets of the Service portfolio, including pricing strategies and promotional campaigns
  • Manage global service logistics and asset oversight
  • Demonstrated experience in leading teams within a capital equipment service context

If you possess a robust customer-centric background along with commercial acumen, this is an excellent opportunity to contribute significantly to a prominent technology organization.



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