Culinary Supervisor

3 weeks ago

Reading, Reading, United Kingdom The Rank Group Full time

Company Overview

The Rank Group is a prominent operator in the gaming and leisure sector in the UK, dedicated to providing exceptional entertainment experiences while prioritizing responsible gambling. Our venues are designed to engage and delight our customers, ensuring they have memorable visits that encourage them to return.

Our establishments offer a dynamic and fulfilling work environment with a variety of roles across gaming and customer service, presenting numerous opportunities for skill enhancement and career progression. As the largest operator in the UK, we provide structured development programs to support your career aspirations.

Position Overview

We are seeking a Sous Chef to collaborate with an experienced Head Chef in a bustling kitchen environment.

The Sous Chef will play a vital role in assisting with kitchen operations, identifying training needs, and adhering to compliance protocols. They will manage kitchen activities during service, uphold quality standards, oversee inventory management, and maintain supplier relationships. Responsibilities also include reporting equipment issues and ensuring adherence to safe working practices. The Sous Chef will be accountable during external hygiene assessments and will implement any necessary improvements. They will provide structured training for kitchen staff and maintain awareness of all team roles.

Key Responsibilities – Customer Service

  • Deliver proactive and appropriate service to meet the catering department's needs and customer expectations.
  • Maintain a professional and courteous telephone manner when required.
  • Ensure respect and courtesy are upheld within the catering environment, communicating any concerns to the line manager.
  • Stay informed about promotions and activities within the venue through regular communication from management.

Key Responsibilities – Technical Skills

  • Collaborate with the Restaurant Manager in the absence of the Head Chef/Senior Sous Chef.
  • Oversee service during the absence of senior kitchen staff.
  • Assist with inventory counts and address consistency issues in food production.
  • Understand and manage ordering processes effectively.
  • Control labor costs in line with operational needs.
  • Ensure safe knife usage and handling.

Key Responsibilities – Compliance and Administration

  • Ensure proper storage and stock rotation in accordance with company policies.
  • Utilize kitchen equipment efficiently and report any faults promptly.
  • Follow safety protocols and maintain knowledge of external contractors for kitchen maintenance.
  • Secure kitchen areas and maintain cleanliness in compliance with health and safety regulations.
  • Understand and apply HACCP principles, addressing any process faults.
  • Foster positive relationships with suppliers and uphold the company's commitment to responsible gambling.

Key Responsibilities – Planning and Leadership

  • Support the Senior Chef in managing kitchen operations.
  • Supervise kitchen activities to ensure high-quality food output.
  • Communicate effectively with all kitchen staff, demonstrating strong people management skills.
  • Prepare staff schedules in the absence of senior kitchen personnel.

Key Responsibilities – Development

  • Train kitchen staff to meet the standards set by the Head Chef and company expectations.
  • Promote innovative ideas to enhance business performance.
  • Stay updated on industry trends and adapt accordingly.
  • Ensure timely completion of all assigned duties to company standards.
  • Attend industry events to remain informed about technological advancements.
  • Recognize the importance of teamwork and foster effective working relationships.
  • Maintain a flexible approach to changing departmental priorities and schedules.
  • Engage in self-assessment during performance reviews to identify development needs.

Additional Information

  • Competitive Salary: We recognize and reward your contributions with a competitive salary.
  • Comprehensive Rewards Package: Our benefits include bonuses and perks designed to enhance your job satisfaction.
  • Induction Program: We prioritize your success with a thorough induction program to familiarize you with our values and culture.
  • Learning Opportunities: Benefit from mentorship by experienced professionals, allowing you to express your unique style and contribute to our team's success.
  • Engaging Project Work: Participate in meaningful projects that allow you to make a significant impact.
  • Supportive Culture: Our people-focused environment provides the tools you need to thrive.
  • High-Performance Standards: Join a team that encourages high performance and supports your growth.
  • Commitment to Growth: We are dedicated to fostering both individual and team development.

Join a business that values its people and promotes a high-performance culture where you can work collaboratively and grow together.

The Rank Group is committed to inclusivity, ensuring fair access to opportunities for all candidates. If you require adjustments during the interview process, please inform us in advance.

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