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Emergency Response Officer

2 months ago


Yate, South Gloucestershire, United Kingdom South Gloucestershire Council Full time
Job Description

Job Title: Emergency Response Officer

Job Summary:

We are seeking a highly skilled and experienced Emergency Response Officer to join our team at South Gloucestershire Council. As an Emergency Response Officer, you will play a critical role in ensuring the efficient provision of emergency and urgent personal care welfare visits to residents in South Gloucestershire.

Key Responsibilities:

  • Review, Assess, and Implement Emergency Personal Care Packages: You will be responsible for reviewing, assessing, and implementing emergency personal care packages for new and existing service users, promoting independence and delivering a high standard of personalized care.
  • Coordinate Immediate Response to Telecare and Carer's Emergencies: You will coordinate an immediate response to Telecare and Carer's emergencies, utilizing your specialist knowledge, skills, and experience to respond to complex situations.
  • Assess Service Users with Complex Needs: You will assess service users with complex needs in emergency situations out of hours, compiling and implementing short-term care packages to be reviewed by the appropriate daytime services.
  • Ensure Responders are Up-to-Date with Training and Supervisions: You will be responsible for ensuring that all responders in your team have a Care Certificate where necessary and that all are up to date with supervisions, team meetings, and training.

Requirements:

  • Professional Qualification in Health and Social Care: We require you to have a professional qualification in Health and Social Care to Diploma (level 5) or degree level.
  • Knowledge of Relevant Legislation and Regulations: You will have knowledge of the relevant legislation, regulations, and codes of practice.
  • Knowledge of Emergency Response Team Processes and Procedures: You may also have knowledge of the processes and procedures of an emergency response team.

Working Arrangements:

This is an ad-hoc contract, and you will be asked to cover out-of-hours shifts. You will be expected to travel throughout the authority and surrounding area, so you must have a full valid driving license with regular access to a vehicle or alternative appropriate means of travel.

Benefits:

  • Generous Annual Leave: You will receive generous annual leave (pro rata).
  • Employee Wellbeing Support: You will have access to employee wellbeing support.
  • Staff Discounts: You will have access to a range of staff discounts, including eye tests, travel, shopping, and leisure activities.

About Us:

We value our staff as individuals, investing in their careers and recognizing the quality, breadth, and depth of our training and development offer. We trust our team to work in the way that allows them to make the biggest difference and continue to invest in technology to help staff do their jobs to the best of their ability.