Customer Service Engineer

7 days ago

Tunbridge Wells, Kent, United Kingdom CV Library Full time
Field Service Engineer, Medical Systems

An exciting opportunity has arisen for a skilled biomedical or medical engineer to join a leading manufacturer of medical equipment, offering exceptional opportunities for career development and growth.

Key Responsibilities:

  • Perform planned preventative maintenance, service, and repair of medical equipment, ensuring the highest levels of customer service.
  • Work with a range of technologically innovative patient ventilators, patient monitors, critical care systems, and anaesthesia delivery systems.
  • Collaborate with cross-functional teams to resolve technical issues and improve product performance.
  • Provide excellent customer service, ensuring timely and effective resolution of customer queries and concerns.

Requirements:

  • Competent background in a customer-facing field service engineering capacity, gained within a high-value capital equipment environment.
  • Qualification in engineering, electronics, or a science-based subject to a minimum of ONC level.
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and product quality.

About the Company:

Our client is a world-leading supplier of medical equipment, with a strong commitment to research and development, customer service, and employee development.

As a market leader, they offer a dynamic and challenging work environment, with opportunities for career advancement and professional growth.

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