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Account Management Team Lead

2 months ago

London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full time £50,000 - £63,000

Job Title: Account Management Team Lead

Job Summary:

Harmonic Operations™ Certified B Corp is seeking an exceptional Account Management Team Lead to join our team. As a key member of our client services team, you will be responsible for managing day-to-day client relationships, overseeing reporting, and writing compelling content for clients.

Key Responsibilities:

  • Manage client relationships, working closely with the account lead, CEO, and broader team to deliver exceptional results.
  • Write high-quality content for clients, including reports, key performance indicator (KPI) reports, and project-based reports.
  • Oversee reporting for clients, reviewing monthly KPI reports and project-based reports developed by the team.
  • Brief a network of freelancers, including designers, developers, video editors, and copywriters.

Requirements:

  • Proven client management experience, with a strong track record of delivering high-quality results.
  • Excellent writing and copy-editing skills, with the ability to deliver compelling, impactful content for clients across various media.
  • Strong project management skills, with the ability to motivate teams to work together to deliver for clients.
  • Ability to work in a fast-paced environment, with multiple simultaneous project deadlines.

Location: London, with the option to work remotely two days per week.

Company Culture: Harmonic Operations™ Certified B Corp is a purpose-led PR agency that values diversity, equity, and inclusion. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent.