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Reception and Office Coordinator
2 months ago
Job Title: Receptionist / Workplace Coordinator
Job Summary:
We are seeking a highly organized and detail-oriented Receptionist / Workplace Coordinator to join our team at ISS. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing office operations, and ensuring a smooth and efficient work environment.
Key Responsibilities:
- Provide exceptional customer service to clients and visitors, ensuring their needs are met and exceeded.
- Manage office operations, including reception, front desk, and administrative tasks.
- Coordinate with hosts and follow instructions to ensure seamless operations.
- Keep the reception area presentable and organized at all times.
- Manage room bookings, set up, breakdown, and basic catering/refreshments.
- Manage car parking via the Client booking system.
- Perform basic administration work, including assisting with archive requests, printing, and laminating.
- Deal with mail, couriers, and deliveries, scanning incoming mail according to agreed SOPs.
Professional and Personal Competencies/Qualifications:
- A good eye for detail and a desire to take responsibility to resolve any issues.
- Experience working with systems, such as MS Office, Words, and Excel.
- Previous experience in a Customer Service role is essential.
- Previous experience in a Reception and/or administrative role is essential.
- Motivated, Committed, and Flexible.
About ISS:
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and are committed to doing business the right way, taking our corporate responsibility very seriously. Our passion is people, and we offer a challenging and exciting career in an organisation with people at its heart.
What We Offer:
We offer a diverse and inclusive work environment, where everyone has the opportunity to develop, grow, and make a difference. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation, or educational background.
