Night Operations Manager

4 weeks ago


Cumbernauld, North Lanarkshire, United Kingdom DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort Full time

Hotel Operations Expertise

We are seeking a skilled Night Operations Manager to oversee the smooth operation of our hotel overnight. As a key member of our front office team, you will ensure that guests receive exceptional service and that all aspects of hotel operations run efficiently. Key responsibilities include:

  • Conducting night audits and duty management duties
  • Providing outstanding customer service to guests
  • Managing a team of front office staff

What We Offer

We offer a range of benefits to our employees, including:

  • A free health club membership
  • Discounts on golf and other QHotels Collection properties
  • Support with training and professional qualifications
  • Access to an Employee Assistance Program

Requirements

To be successful in this role, you will need:

  • Previous experience in a front office or reception position
  • People management experience
  • Quality and standards driven approach
  • Outstanding customer service skills

About Us

DoubleTree by Hilton Glasgow Westerwood Hotel, Spa & Golf Resort is a 4-star hotel located just outside Glasgow. We offer a range of amenities, including an 18-hole golf course, a spa, and several dining options. We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, and we welcome applications from all qualified candidates.



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