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Breakdown Claims Handler

2 months ago

Harrogate, North Yorkshire, United Kingdom Jigsaw Full time
Job Description

The Role:

We are seeking a highly skilled Breakdown Claims Handler to join our team at Jigsaw. As a Breakdown Claims Handler, you will be responsible for handling inbound calls from customers who wish to make a claim on their policy.

Key Responsibilities:

  • Respond to customer inquiries and resolve claims in a timely and efficient manner
  • Provide excellent customer service and ensure customer satisfaction
  • Work closely with internal teams to resolve claims and provide updates to customers
  • Meet or exceed performance targets and key performance indicators (KPIs)

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Knowledge of claims handling processes and procedures

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

About Jigsaw:

Jigsaw is a leading provider of [insert industry/sector]. We are committed to delivering exceptional customer service and building strong relationships with our customers.