Strategic Business Development Manager
7 days ago
This is a challenging opportunity for a seasoned professional to drive strategic growth and operational excellence in our Broker Development community. As a key member of our Sales and Distribution leadership team, you will be responsible for developing and implementing initiatives that enhance customer service outcomes and support the achievement of our current and long-term strategic plans.
Key Responsibilities- Develop and execute strategic plans to drive operational effectiveness and improve customer service outcomes
- Collaborate with Heads of Broker Development and the Sales and Distribution leadership team to ensure consistency of process, performance, and delivery
- Lead on people planning and operational performance, including continuous improvement, change, and process delivery and embedment
- Analyze data trends to identify opportunities for business improvement and develop strategies to address them
- Develop and maintain consistent processes and best practices across the Distribution population
- Proven experience in analyzing data trends to identify business improvement opportunities
- Strong communication and storytelling skills
- Persistency in seeing through and embedding change
- Previous experience influencing a variety of stakeholder groups across different levels
- Competitive salary range of £60,000 to £75,000
- Bonus opportunity of up to 12% of annual salary
- Generous pension scheme with Aviva contributing up to 14%
- 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days
- Discounts on Aviva products and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan
- Supportive policies including parental and carer's leave
- Flexible benefits to suit you, including sustainability options
- Three paid volunteering days to make a difference in your community
We are an inclusive and welcoming organization that values diversity and wants to hear from people with diverse backgrounds and experiences. We offer flexible working arrangements to suit our customers, business, and you. We are committed to creating a workplace that is accessible and inclusive for all.
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