Retail Sales Associate

3 weeks ago

Bristol, Bristol, United Kingdom WH Smith Retail Holdings Limited Full time
Job Overview

Sales Assistant Position

Contract Type: [Permanent/Temporary]

Working Hours: [Full detail of working hours]

At WH Smith, we are dedicated to enhancing the customer experience by providing a wide range of products that cater to every journey in life. We take pride in our collaboration with esteemed partners.

As a Sales Assistant, your role will be to deliver outstanding customer service while working independently or collaboratively to uphold our high store standards. We aim for our customers and team members to feel valued and proud to be part of our community.

Key Responsibilities:
  • Provide an exceptional customer service experience on the sales floor and at service points, prioritizing customer needs over tasks.
  • Maintain 'best in town' standards through effective presentation, product availability, and cleanliness of the store.
  • Possess in-depth product knowledge to effectively sell and recommend our offerings to customers.
  • Engage proactively with customers to identify their needs and provide tailored recommendations.
  • Collaborate as part of a successful team, adapting to the dynamic and fast-paced retail environment.
Desired Skills and Attributes:

While comprehensive training will be provided, the following skills would be advantageous:
  • Excellent communication and listening abilities.
  • Strong organizational skills and meticulous attention to detail.
  • A genuine passion for delivering exceptional customer service.
  • Ability to work cohesively within a team, supporting colleagues and contributing to daily operations.
Employee Benefits:

We recognize the effort you put into making WH Smith a success and ensuring customer satisfaction. In addition to your salary, pension scheme, paid annual leave, and employee discounts, we offer a variety of deals from retail partners to help you save money and create memorable experiences, whether through dining, entertainment, or leisure activities.

Our Employee Assistance Programme is available to support your well-being, providing guidance on physical, mental, and financial health.

WH Smith is committed to being an inclusive employer, fostering an environment where all colleagues feel welcome and free to express their true selves.

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