Pension Advice Specialist

6 days ago


Dunbar, East Lothian, United Kingdom Reed Talent Solutions Full time
About the Role

We are seeking a highly skilled Pension Wise Guidance Specialist to join our team at Reed Talent Solutions. As a Pension Wise Guidance Specialist, you will play a critical role in providing expert guidance to individuals on their defined contribution pension options.

Key Responsibilities
  • Provide expert guidance to individuals on their pension options, ensuring they have a clear understanding of their choices.
  • Develop and maintain a thorough knowledge of pension law and practice, including occupational, personal, and state pensions.
  • Build strong relationships with customers, providing empathetic and professional support to help them make informed decisions about their pensions.
  • Stay up-to-date with industry developments and changes in pension regulations, ensuring our service remains relevant and effective.
  • Collaborate with colleagues to achieve service delivery targets and improve the overall quality of our service.
Requirements
  • Strong foundation knowledge of pensions law and practice, including a broad range of pension arrangements.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Ability to translate complex pension concepts into clear, concise language that is easy for customers to understand.
  • Proven ability to work independently, with minimal supervision, and as part of a team to achieve shared goals.
  • Commitment to ongoing personal and professional development, with a desire to stay up-to-date with industry developments and best practices.
What We Offer
  • A competitive salary and benefits package, including pension contributions and flexible working arrangements.
  • Ongoing training and development opportunities to support your career growth and professional development.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional service.


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