Organisational Development and Change Management Specialist

1 week ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time
About the Role

We are seeking a highly skilled and experienced Organisational Development and Change Management Specialist to join our team at the NHS Business Services Authority. As a key member of our organisation, you will play a vital role in building and maintaining the organisational capability necessary to achieve our strategic goals.

Key Responsibilities
  • Work collaboratively with OD&D Business Partners to effectively scope and understand emerging priorities and development requirements, facilitating and/or sourcing interventions as agreed
  • Support OD&D Business Partners in the effective delivery of the OD&D strategy and associated projects and interventions
  • Provide OD&D capability to strategically aligned programmes and projects
  • Design, deliver, facilitate, and evaluate interventions to increase the effectiveness and capability of all managers and leaders
  • Work collaboratively with colleagues to ensure the NHSBSA Core Capabilities are embedded within all interventions and the employee lifecycle
  • Facilitate learning sets that create expectations and experiences with managers about new ways of working and learning
  • Ensure OD&D interventions are systemic, innovative, versatile, and flexible, focusing on real-life experiences and responding to the requirements of the organisation and key stakeholders
  • Enable people to capture and consolidate their learning, reflect on their experiences, and inform future development plans
  • Facilitate groups and individuals to share their learning to increase the capability and effectiveness of others across the manager community
  • Actively support the cultural development of the NHSBSA by role-modeling required behaviours through coaching and engaging managers and leaders appropriately
  • Use data and insight from interactions to further inform organisation development
  • Keep up to date with NHSBSA future requirements to focus activities on organisational needs
  • Support the development of future Learning and OD&D strategies, ensuring they are fit for purpose
  • Support the ongoing development of learning communities across the NHSBSA
  • Proactively engage in your own CPD, including internal and external Communities of Practice
Requirements
  • Education to degree level or equivalent in a relevant discipline or demonstrable experience
  • Evidence of continuous professional development
  • Desirable criteria: Education to postgraduate level or equivalent in Learning/OD&D discipline, Coaching certification
Personal Qualities, Knowledge, and Skills
  • Demonstrates a high level of emotional intelligence to build trust and inspire others
  • Communicates using appropriate style, method, and timing with colleagues across all levels and functions
  • Uses creative methods to involve and generate new thinking from others
  • Creates, maintains, and promotes a strong network of connections with colleagues across the organisation
  • Uses a range of involvement/consultation methods to create and generate ownership for ideas for the business, without losing pace or compromising service delivery
  • Achieves an effective balance between decisiveness and analysis - recognises when an issue requires a more considered response or immediate confident decision
  • Engages colleagues in developing their understanding of the business strategy and the part they play in its delivery
  • Champions the strategic importance of people, talent management, and their associated development
  • Encourages people to solve problems by empowering them to experiment, learn from, and share their experiences
Experience
  • Experience in understanding and application of OD&D/Learning theories, models, and practices, including developing effective teams, leadership/management development, managing change, consultancy, performance and talent management, knowledge management, organisation development, engagement
  • Experience of using data to effectively diagnose organisation development needs, delivering a range of innovative interventions to increase capability and effectiveness, evaluating intervention effectiveness, supporting and influencing the cultural development of the organisation, small/large group facilitation, process consulting
  • Experience engaging with external suppliers discussing business requirements and managing tendering processes ensuring quality and value for money outcomes
What We Offer
  • 27 days leave (increasing with length of service) plus 8 bank holidays
  • Flexible working (we are happy to discuss options such as compressed hours)
  • Flexi time
  • Hybrid working model (we are currently working largely remotely)
  • Career development
  • Active wellbeing and inclusion networks
  • Excellent pension
  • NHS Car lease scheme
  • Access to a wide range of benefits and high street discounts
About Us

We are the NHS Business Services Authority, a leading provider of business services to the NHS. We are passionate about creating a diverse and inclusive organisation that is a great place to work and truly reflects the diversity of our customers. We welcome applications from talented people of diverse characteristics, including age, disability, gender identity and expression, race or ethnicity, religion or belief, sexual orientation, or any marginalised group.

We are proud to be a Disability Confident Leader, Stonewall Top 100 employer, and we've recently been awarded the Employers Network for Equality and Inclusion Gold Standard benchmark.

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