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Organisational Development and Change Management Specialist
2 months ago
We are seeking a highly skilled and experienced Organisational Development and Change Management Specialist to join our team at the NHS Business Services Authority. As a key member of our organisation, you will play a vital role in driving business improvement and transformation across the organisation.
Key Responsibilities- Work collaboratively with our Business Partners to effectively scope and understand emerging priorities and development requirements, facilitating and/or sourcing interventions as agreed.
- Support our Business Partners in the effective delivery of our organisational development strategy and associated projects and interventions.
- Provide organisational development capability to strategically aligned programmes and projects.
- Design, deliver, facilitate and evaluate interventions to increase the effectiveness and capability of all managers and leaders.
- Work collaboratively with colleagues to ensure our Core Capabilities are embedded within all interventions and the employee lifecycle.
- Facilitate learning sets that create expectations and experiences with managers about new ways of working and learning.
- Ensure organisational development interventions are systemic, innovative, versatile and flexible, focusing on real-life experiences and responding to the requirements of the organisation and key stakeholders.
- Enable people to capture and consolidate their learning, reflect on their experiences and inform future development plans.
- Facilitate groups and individuals to share their learning to increase the capability and effectiveness of others across the manager community.
- Actively support the cultural development of our organisation by role-modeling required behaviours through coaching and engaging managers and leaders appropriately.
- Use data and insight from interactions to further inform organisational development.
- Keep up to date with our future requirements to focus activities on organisational needs.
- Support the development of future Learning and Organisational Development strategies, ensuring they are fit for purpose.
- Support the ongoing development of learning communities across our organisation.
- Proactively engage in your own Continuing Professional Development, including internal and external Communities of Practice.
We are looking for a candidate with the following qualifications and experience:
- Educated to degree level or equivalent in a relevant discipline or demonstrable experience.
- Evidence of continuous professional development.
- Desirable qualifications include a postgraduate degree in Learning/Organisational Development or equivalent, coaching certification, and experience of coaching leaders and managers to increase their effectiveness.
We are seeking a candidate with the following personal qualities, knowledge and skills:
- Demonstrates a high level of emotional intelligence to build trust and inspire others.
- Communicates using an appropriate style, method and timing with colleagues across all levels and functions.
- Uses creative methods to involve and generate new thinking from others.
- Creates, maintains and promotes a strong network of connections with colleagues across the organisation.
- Uses a range of involvement/consultation methods to create and generate ownership for ideas for the business, without losing pace or compromising service delivery.
- Achieves an effective balance between decisiveness and analysis - recognises when an issue requires a more considered response or immediate confident decision.
- Engages colleagues in developing their understanding of our business strategy and the part they play in its delivery.
- Champions the strategic importance of people, talent management and their associated development.
- Encourages people to solve problems by empowering them to experiment, learn from, and share their experiences.
We are particularly interested in candidates with experience in understanding and application of organisational development and learning theories, models and practices, including developing effective teams, leadership/management development, managing change, consultancy, performance and talent management, knowledge management, organisational development, engagement, and experience of using data to effectively diagnose organisational development needs, delivering a range of innovative interventions to increase capability and effectiveness, evaluating intervention effectiveness, supporting and influencing the cultural development of the organisation, small/large group facilitation, process consulting, and experience of partnering/business partnering, co-design, and application of organisational design frameworks/tools.
