Current jobs related to Guest Experience Supervisor - West London - Roseate Hotel London

  • Switchboard Supervisor

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Switchboard Guest Service Line Supervisor

    5 months ago

    London, United Kingdom Guest Experience Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About ME London Hotel, WC2R 1HA** ME by Meliá...

  • Switchboard Supervisor

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About ME London Hotel, WC2R 1HA** ME by Meliá is...

  • Guest Experience Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About ME London Hotel, WC2R 1HA** ME by Meliá is...

  • Guest Service Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for **Guest Service Agent** to join our team in **Meliá** **White House** **_ Our Benefits Package Includes:_** - **Competitive Salary**: - **Holidays**: 28 days’ holiday including 8 public holidays - **Contributory pension scheme and Life Assurance**: -...

  • Guest Experience Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Guest Service Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Guest Service Agent

    4 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** #LI-IV1 Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of...

  • Guest Service Agent

    4 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Switchboard / Guest Service Line Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? **About Meliá White House Hotel NW1 3UP** Meliá White House is a modern and elegantly...

  • Switchboard / Guest Service Line Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Switchboard / Guest Service Line Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Guest Experience Supervisor

    4 weeks ago

    London, Greater London, United Kingdom ME London Hotel Full time

    Join Our Team as a Guest Experience Supervisor at ME London HotelWe are seeking a highly skilled and enthusiastic Guest Experience Supervisor to join our team at ME London Hotel. As a Guest Experience Supervisor, you will be responsible for providing exceptional customer service, ensuring that our guests have a memorable and enjoyable stay with us.Key...

  • Guest Experience Supervisor

    4 weeks ago

    London, Greater London, United Kingdom ME London Hotel Full time

    Join Our Team as a Guest Experience Supervisor at ME London HotelWe are seeking a highly skilled and enthusiastic Guest Experience Supervisor to join our team at ME London Hotel. As a Guest Experience Supervisor, you will be responsible for providing exceptional customer service, ensuring that our guests have a memorable and enjoyable stay with us.Key...

  • Guest Experience Supervisor

    5 months ago

    London, United Kingdom The Ned Full time

    **Guest Experience Supervisor**: Going above and beyond for our guests is our Guest Experience team. Going the extra mile to make our guests stay extra special, our Guest Experience team are always on hand to assist. If you are passionate about hospitality and have experience working in the Front Office of a high-volume hotel environment, then we want to...

  • Guest Experience Supervisor

    5 months ago

    London, United Kingdom Hyatt Corporation Full time

    Guest Experience Supervisor Park Hyatt Park Hyatt London River Thames GB - ENG - LondonGuest Service OperationsEntry Level ManagerFull-timeReq ID: LON005977Local Summary Guest Experience Supervisor About Park Hyatt London River Thames  Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two...

  • Guest Experience Supervisor

    4 months ago

    London, United Kingdom Marriott International, Inc Full time

    **Job Number** 24040134 **Job Category** Rooms & Guest Services Operations **Location** The London EDITION, 10 Berners Street, London, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The London EDITION is looking for its next Guest Experience Supervisor! Would you...

  • Guest Experience Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Title: Guest Experience SupervisorWe are seeking a skilled Guest Experience Supervisor to join our team at London Marriott Hotel Regents Park. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Process guest check-ins,...

  • Guest Experience Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Title: Guest Experience SupervisorWe are seeking a skilled Guest Experience Supervisor to join our team at London Marriott Hotel Regents Park. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Process guest check-ins,...

  • Guest Experience Supervisor

    5 months ago

    London, United Kingdom art’otel Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ11113 **Date Posted**:16 May **Salary**:14.04£plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher) **Guest Experience Supervisor** We are recruiting for a Guest Experience Supervisor for...

Guest Experience Supervisor

2 months ago

West London, United Kingdom Roseate Hotel London Full time

About Roseate House London:

Roseate House London is a distinguished 5-star boutique hotel featuring 48 elegantly designed rooms and suites. Nestled near Hyde Park, this exquisite establishment comprises three meticulously restored mid-19th-century Grade II listed townhouses, making it an ideal setting for both business and leisure travelers.

Position Overview:

We are seeking a Guest Experience Supervisor to enhance our Front Office team.

Key Qualifications:

  • A proactive and positive demeanor
  • Distinctive style and personality
  • Integrity in decision-making
  • Strong leadership and assertiveness
  • A passion for delivering exceptional customer service
  • Meticulous attention to detail
  • Prior experience in hotel management and supervisory roles
  • A hands-on approach to tasks
  • Familiarity with housekeeping, food and beverage operations, and maintenance

Role Responsibilities:

As a Guest Experience Supervisor, you will be stationed at the Front Office, where your primary focus will be to provide outstanding service to our guests. Your responsibilities will include:

  • Welcoming and escorting guests
  • Managing guest check-ins and check-outs
  • Handling cash and keys
  • Addressing guest inquiries and resolving complaints

This role requires flexibility, including weekend, day, and night shifts.

Benefits Package:

  • Meals provided during shifts
  • Uniform provision and laundry services
  • Employee recognition initiatives
  • Performance evaluations and personal development plans
  • Opportunities for internal transfers and promotions
  • Support for career advancement
  • Preferential room rates for employees and their family and friends

Eligibility Requirements:

  • Experience in hotel duty management within a 5-star environment is preferred
  • Exceptional customer service abilities
  • Enthusiasm for delivering service excellence
  • Ability to perform under pressure while maintaining attention to detail
  • Excellent command of the English language, both written and spoken
  • Professional and courteous demeanor towards all guests

The ideal candidate will possess strong multitasking abilities, a confident personality, and effective communication skills with guests and team members. Flexibility to work 12-hour shifts on a fully adaptable rota is essential, along with a commitment to providing quality service.

Important Note:

To be considered for this position, candidates must be eligible to work in the UK and possess a valid work visa. Applications from individuals not meeting these criteria will not be entertained.