Deputy Store Manager

6 days ago


Chippenham, Wiltshire, United Kingdom Dorothy House Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team at Dorothy House. As a key member of our retail team, you will be responsible for supporting the Store Manager in the day-to-day operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that customers have a positive shopping experience and are satisfied with their purchases.
  • Store Operations: Assist the Store Manager in the management of store operations, including stock control, visual merchandising, and maintaining a clean and organized store environment.
  • Team Management: Support the Store Manager in the management of the store team, including training, motivating, and evaluating team members.
  • Sales and Revenue: Contribute to the achievement of sales targets and revenue growth through effective merchandising, promotions, and customer engagement.
  • Inventory Management: Assist with the management of inventory, including receiving, stocking, and rotating merchandise.
  • Financial Management: Assist with the management of store finances, including cash handling, banking, and reconciliations.
Requirements
  • Experience: Proven experience in a retail management role, with a strong background in customer service, team management, and sales growth.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Education: Good standard of maths and English, with a strong understanding of retail operations and management principles.
What We Offer
  • Bonus Scheme: A yearly bonus for our retail staff, based on individual and team performance.
  • Holiday Allowance: A generous holiday allowance for all roles, increasing with length of service.
  • Training and Development: Excellent industry-leading training and development programs, with many career development opportunities.
  • Pension and Life Assurance: A pension scheme with life assurance, providing financial security for you and your loved ones.


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