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Deputy Store Manager

2 months ago

Chippenham, Wiltshire, United Kingdom Dorothy House Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team at Dorothy House. As a key member of our retail team, you will be responsible for supporting the Store Manager in the day-to-day operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that customers have a positive shopping experience and are satisfied with their purchases.
  • Store Operations: Assist the Store Manager in the management of store operations, including stock control, visual merchandising, and maintaining a clean and organized store environment.
  • Team Management: Support the Store Manager in the management of the store team, including training, motivating, and evaluating team members.
  • Sales and Revenue: Contribute to the achievement of sales targets and revenue growth, through effective merchandising, promotions, and customer engagement.
  • Inventory Management: Assist with the management of inventory, including receiving, stocking, and rotating merchandise.
  • Financial Management: Assist with the management of store finances, including cash handling, banking, and reconciliations.
  • Health and Safety: Ensure that the store is maintained in a safe and healthy environment, adhering to all health and safety guidelines and procedures.
Requirements
  • Experience: Proven experience in a retail management role, with a strong background in customer service, sales, and team management.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Education: Good standard of maths and English, with a strong understanding of retail operations and management principles.
What We Offer
  • Competitive Salary: A competitive salary, with opportunities for bonuses and performance-related rewards.
  • Benefits Package: A comprehensive benefits package, including generous holiday allowance, pension scheme, and life assurance.
  • Training and Development: Ongoing training and development opportunities, to support your career growth and professional development.