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Store Manager

2 months ago


Chippenham, Wiltshire, United Kingdom Moto Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Moto. As a Store Manager, you will be responsible for leading a team of colleagues to deliver exceptional customer service and sales results.

Key Responsibilities
  • Financial Management: Ensure that the store achieves its financial targets, including budget and P&L management.
  • Team Leadership: Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally.
  • Brand Standards: Adhere to and ensure delivery of brand standards, including customer service and sales.
  • Shift Leadership: Lead shifts, including opening and closing the store.
Requirements
  • Leadership Experience: A proven track record in managing and leading teams in a high-volume retail or catering environment.
  • Financial Management: Previous experience working to and delivering against budgets, P&L, labour costs, and ratios.
  • Relationship Building: An ability to build strong and positive relationships with stakeholders.
  • Performance Improvement: Previous experience motivating and increasing the performance of your team through mentoring, training, and succession planning.
  • Pressure Management: An ability to remain calm under pressure in a pressurized environment.
About Moto

Moto is a leading provider of food and beverage services at motorway service stations. We are committed to delivering exceptional customer service and sales results through our team of dedicated colleagues.