Service Coordinator
1 month ago
Job Summary
ISS is seeking an experienced Operational Support Specialist to join our team. As an Operational Support Specialist, you will play a critical role in providing essential support to our operational field teams, account teams, and other relevant departments.
Key Responsibilities
- Coordinate schedules and manage documentation to ensure smooth operations and timely delivery of services.
- Facilitate communication between different teams to ensure effective collaboration and problem-solving.
- Develop and maintain good working relationships with internal and external customers.
- Collate data and input information into relevant reporting systems as required.
- Ensure all information necessary is stored in the system, up to date and accurate.
Requirements
- Experience in adhering to customer and business KPIs and SLAs.
- Proficiency in using Microsoft Excel and other Microsoft applications.
- Ability to work on their own initiative in liaison with line manager/supervisor.
- Good communication and effective call handling skills.
- Experience of reporting and communicating data to both clients and other team members.
About ISS
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We offer a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
Why Join ISS?
We are proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.
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